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Personal Development Programmes at TSW
Our short development courses, run over one or two days have been designed to develop key skills that are an integral part of improving performance in the workplace but also tools to take away and use in everyday life to create a positive work life balance.
These programmes are designed to maximise individual performance in the workplace and provide new skills which are essential to every organisation.
Ideal for people who are looking to refresh and improve their skills or as part of continuous professional development, our tutors deliver courses that will improve confidence and understanding of key workplace topics.
The following programmes are run at our training facilities in Bridgend on our open programme but can also be designed and delivered in-house.
All delegates receive TSW certificates on successful completion of the course.
- Customer Service & Complaint Handling Skills
- Lean Team Leader Programme
- Effective Negotiation Skills
- Successful Selling Techniques
- Dealing With Difficult Situations & Effectively Managing Conflict
- Time & Priority Management
- Professional Presentation Skills
- Project Management
- Advanced Project Management
- Train the Trainer
- Advanced Train the Trainer
- Interviewing for Recruitment
- Telephone Management Skills
- Introduction to Employment Law
- Interviewing for Recruitment
- Dealing with Discipline & Grievance
- Improving Assertiveness
- Diversity Awareness and the Impact on Others
- Stress Management
- Effective Communication Skills
- Counselling Skills
- Influencing Skills
- Report Writing Skills
- Creative Problem Solving Techniques
- The Lean Office Programme
- Business Writing Skills
- Understanding Budgets and Cost Centre Management
- Introduction to Neuro Linguistic Programming
- Understanding Emotional Intelligence
- Introduction to Marketing
Check our Open Course Directory for course overviews and available dates!
For further information or to reserve a place on a course please contact Gareth Harris on 01656 644306 or email gareth.harris@tsw.co.uk
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