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2010 Open Course Directory Dur Fee Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun Management & Leadership Core Skills for Team Leaders 2 Days £240 24-25 19-20 ILM Level 2 Certificate in Team Leading 3 x 2 Days £900 5 26 2 20 25(T) 6 20 25(T) 4 25 8 22 26 (T) 3 17 ILM Level 3 Award in First Line Management 5 Days £850 7 18 22 6 5 ILM Level 3 Certificate in First Line Management 8 x 1 Day £1200* 28 2 16 (T) 25 2 15 2 27 4 8(T) 19 2 2 ILM Level 5 Certificate in Management 9 x 1 Day £1350* 26 1 5 4 3 8 5 6 11(T) 1 15 10 Conducting Performance Reviews 1 Day £120 19 11 Motivational Techniques for Managers 1 £120 19 11 Project Management 2 Days £240 17-18 24-25 Introduction to Employment Law 1 Days £120 13 11 ILM Level 3 Award in Workplace Coaching for Team Leaders 3 Days £699 22 30 29 21 11 7 Teaching & Training Professional Presentation Skills 2 Days £240 14-15 Instructional Tecniques 2 Days £240 7-8 3-4 CIEH Professional Train the Trainer 3 Days £498 27-29 22-24 3-5 Advanced Train the Trainer 2 Days £300 11-12 Preparing to Teach in the Lifelong Learning Sector (PTLLS) 5 Days £600 6 10 7 8 Personal Development Customer Service Skills 1 Day £120 10 14 Effective Communication Skills 1 Day £120 14 13 Conflict Management 2 Days £240 13-14 Time Management 1 Days £120 16 9 Introduction to Neuro Linguistic Programming 1 Days £150 19 Developing Your Assertiveness 1 Day £120 20 8 Effective Negotiation Skills 1 Day £120 10 Interviewing for Recruitment 2 Days £240 16-17 Successful Selling Techniques 2 Days £240 20-21 26-27 Telephone Management Skills 1 Day £120 21 Report Writing 1 Day £120 24 25 Quality & Environment IRCA Internal Auditing 2 Day £425 16-17 23-24 IRCA Lead Assessor / Quality Auditor 5 Days £850 18-22 ILM Level 2 Award in Business Improvement Techniques 5 Days £599 14 ILM Level 2 Award in Business Improvement Techniques 5 Days £599 15 23 21 4 2 Health & Safety NEBOSH General Certificate 12 Days £1585 9-13 23-27 9-10 15-19 29-30 1-3 9-10 IOSH Directing Safely 1 Day £150 2 IOSH Managing Safely 5 Days £500 8-9 14-16 6-8 16-17 8-10 18-19 IOSH Working Safely 1 Day £155 5 11 2 CIEH Level 2 Risk Assessment 1 Day £130 6 1 CIEH Level 3 Award in Risk Assessment in Principles & Practice 1 Day £130 9-11 7-9 CIEH Level 2 Award in Food Safety in Catering 1 Day £130 27 26

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