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DateApril 10 2018
TitleCore Skills for Team Leaders
Time09:00 - 16:30
Duration2 Days - 10th and 11th April 2018


Duration: 2 Days

If you are new to people management this course is the ideal way to gain the skills you require quickly. As a new leader you will return to work feeling motivated and confident that you can make a positive impact in your new role. This course will challenge the way you see yourself and how you choose to lead your team.

This two-day course will provide you with the underpinning knowledge and understanding of team development and effective teams, the role and responsibilities of a Team Leader, an awareness of various management and leadership styles, as well as key skills areas such as workplace communications and delegation. You will also have an opportunity to consider way of developing yourself as a Team Leader.

Who is the Course For?

This course is designed for individuals who are either newly appointed to a Team Leader role or for individuals who have been a Team Leader for a period of time but have received no formal training. Supervisors with more experience may prefer 'Team Management and Leadership Skills for Supervisors & Team Leaders'.

Please Note: If you wish to study towards a nationally recognised qualification in Team Leading, you are advised to consider alternatively enrolling onto our ILM Level 2 Award in Team Leading.

What Will The Course Cover?

Defining your role and responsibility as team leader.

  • Understanding the difference between groups and teams.
  • Know what is meant by a Team Role and how to identify them in your workplace
  • Understand a relevant Management and Leadership theory and your own Leadership Style
  • Identify the skills, behaviour and characteristics of good team leading

People management, Team development and delegation.

  • Understand the stages of team development and assess where your own team is in relation to Tuckman's model
  • Identify the Skills, Behaviours & Characteristics of good Team Leading
  • Recognise strengths and develop individuals' potential
  • Appreciate the main advantages and disadvantages of workplace delegation
  • Overcome the barriers to effective delegation

Improve team performance

  • Develop effective strategies for yourself and your team
  • Identify how to improved team, dynamics and communication
  • Identify how to develop and improve trust
  • Know how to establish SMART objectives for your team

Motivating the team

  • Identify the key principles of motivation
  • Understand a number of relevant workplace motivational theories
  • Link individual effort to team and organisational goals

Effective communication

  • Identify and understand the communication process
  • Identify good workplace communication practice methods and barriers
  • Define feedback and identify how to give constructive feedback

Personal Development

  • Prepare and develop a personal action plan to support your return to the workplace

What Will They/You Learn?

By the end of this course you will be able to:

  • Develop the key people management skills to ensure success in your supervisory role.
  • Enhance the effectiveness/performance of your team and the achievement of objectives and results
  • Understand how to overcome barriers to communication.
  • Motivate, manage and lead your team and individuals to meet objectives and deliver results.
  • Handle difficult situations and people using empathy and constructive feedback.
  • Effectively supervise individuals you used to work alongside
  • Deal more effectively and confidently with difficult behaviours and situations

Pre-Course Preparation and Assessment

Delegates are requested to complete a pre-course questionnaire that will be handed to the tutor before the first day of the course. This ensures that the course is delivered to the highest quality and is relevant to delegate's needs and objectives.

An end of course assessment will take place on the final day.

In-House Training Options

If you are representing a business this course can be run exclusively and tailored to suit your company's specific learning requirements and organisational needs. Costs are dependant on number of days requires and bespoke content.

For further information please call 01656 644300 to speak to our Business Development team or Contact Us via email at

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Course DetailsCore Skills for Team Leaders Download