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Learning and Development for Today's Leaders and Managers

Enhance your Team Leaders, Supervisors and Managers with our extensive range of Leadership and Management Training Programmes. Offering development programmes accredited by the Institute of Leadership and Management (ILM) our courses will provide you with the key tools and theories to managing an effective team or organisation…

Increase Your Business Skills with TSW Training

Developing the effectiveness of individuals in their role is the key to achieving high performance working. TSW Training offer a range of personal development workshops and programmes designed to ensure you hold the necessary skills to drive your organisation forward….

Ensure Your Safety at Work with TSW's Health & Safety Programmes

TSW Training offer a variety of Health & Safety training courses developed for staff at all levels. Offering Health & Safety training courses accredited by IOSH and CIEH, TSW Training can provide you with the necessary qualifications to improve your safety at work…

Maximise The Knowledge Within Your Organisation

Recognising the benefit of developing your staff and sharing existing knowledge can have a huge impact on your organisation. Releasing the potential of individuals can provide a low cost and sustainable training structure. TSW Training offer a wide range of Teaching & Training qualifications to help you work towards these goals…

Improve Your Business Performance and Quality Procedures with TSW Training

TSW has an excellent range of Quality, Lean and Business Improvement training programmes at various levels. All are designed to provide an excellent return on investment through tangible business benefits including cost reduction, improved productivity and reduced waste to name but a few…

Training Rooms

TSW Training has three state of the art conference & training rooms situated at Fairwood House in Bridgend, Easily accessible being just two minutes from junction 36 of the the M4, Fairwood House is the perfect facility for your meeting and training needs…

Over 30 Training Programmes to Choose From on Our Open Programme!

TSW Training offers an Open Programme where people from various organisations can come together, share ideas and past experiences which in turn enhances the learning experience. Our training facilities offers the perfect environment to relax, enjoy your training and gain new skills to transfer directly back into the workplace…

Vocational Training for Adult and Young Learners

Vocational training at TSW Training prepares learners for jobs that are based in manual or practical activities, traditionally non-academic and related to a specific trade, occupation or vocation. TSW covers a wide range of vocational areas including Engineering, Management, Advice & Guidance, Health & Social Care and Childcare…

Funded Training for Employers, Employees and the Unemployed

TSW Training holds various Welsh Government funding contracts which can benefit our clients. We can help provide advice and access to training funds available to individuals and organisations; these funds include Leadership and Management Funding, Work Based Learning, Skills 4 Growth, ReAct and GO Wales to name but a few…

Leadership Management

Personal Effectiveness

Health & Safety

Teaching & Training

Quality Management

Room Hire and Facilities

Open Programme Course Calendar

Funded Training

Customer Service

We offer the following Customer Service QCF qualifications:

QCF Level 1 Certificate in Customer Service
QCF Level 2 Certificate in Customer Service
QCF Level 3 Diploma in Customer Service

All QCF's are professionally accredited through OCR.

For further information on our Customer Service courses please call 01656 644300 to speak to one of our experienced Training Assessors or email info@tsw.co.uk

Case Studies View case studies of various students and courses

Latest Offers Offers on TSW workshops and Programmes

Contact Us Please contact us with any enquiries you may have

Careers View our latest job vacancies with TSW Training

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