The TSW ILM Level 2 Certificate Programme is delivered through a combination of direct delivery of the following 6 Workshops (3 * 2 days), one half-day Group Tutorial and self-study eLearning:
- Induction & Leading Your Work Team
- Workplace Communications & Briefing the Team
- Developing the Team & Motivating the Team to Perform
- Managing Yourself & Developing Yourself as a Team Leader
- Planning and Monitoring the Work & Leading Your Work Team Lawfully
- Dealing with Change in the Workplace
An integral part of the TSW blended learning approach to the qualification is access to the TSW HRD Online internet-based resource materials.
Use of TSW HRD Online will provide you with access to computer-based learning materials that will be needed to supplement the work covered at the Workshops.
Please note, it will be important for you to have access to the internet during times you plan to study towards this qualification
What’s Involved:
In order to achieve the qualification, you will need to submit a Reflective Review (250-500 words) and a Mini Project (500-1000 words) within 4 weeks after the final Workshop.
Learning Outcomes:
Leading Your Work Team
- Understand the difference between leadership and management
- Understand a range of leadership styles, their use and potential impact on individuals and outputs
- Understand self-managed teams
Workplace Communications
- Understand the communication process
- Understand methods of communication
- Understand the importance of maintaining accurate records of one-to-one communication
Briefing the Work Team
- Plan, deliver and report back on a team briefing
Developing the Work Team
- Understand the nature of teams and the features of team roles and responsibilities including the advantages and disadvantages
- Know how to identify training needs of a group or team and how those needs may be met
Motivating the Team to Perform
- Understand the organisations requirements in relation to individual performance
- Understand how to address underperformance
- Understand what motivates people
Managing Yourself
- Know how to manage yourself and your time in line with the team and organisational goals
- Know how to manage own stress
Developing Yourself as a Team Leader
- Understand the roles, functions and responsibilities of the team leader; and the limits of his/her authority and accountability
- Know how to seek, accept and respond positively to feedback on personal performance to improve workplace performance
Planning & Monitoring the Work
- Understand how to work within the organisation’s policies, procedures and priorities
- Understand how to plan and allocate work
- Understand how to monitor a team’s work
Leading Your Work Team Lawfully
- Know how to lead the team lawfully
Dealing with Change in the Workplace
- Understand change in the workplace
- Know how to support and implement change in the team
- Know how to deal with conflict in the team
This course is available on our open programme, click to see our course calendar
The course is also available exclusively for your organisation and can be tailored to your exact needs. Please contact us to get more information or call 01656 644300 to speak with one of our advisors.