Method of Delivery:
The TSW ILM Level 5 Certificate Programme is delivered through a combination of direct delivery of the following 9 Workshops, one half-day Group Tutorial and self-study eLearning:
- Understanding the Management Role
- Developing the Reflective Manager
- Managing Improvement
- Making a Financial Case
- Leading Innovation & Change (Day 1)
- Leading Innovation & Change (Day 2)
- Communications in Management
- Leading Teams
- Managing Stress & Conflict in Organisations
An integral part of the TSW blended learning approach to the qualification is access to the TSW HRD Online internet-based resource materials. Use of TSW HRD Online will provide you with access to computer-based learning materials that will be needed to supplement the work covered at the Workshops.
Please note, it will be important for you to have access to the internet during times you plan to
study towards this qualification.
What’s Involved:
In order to achieve the qualification, you will need to submit 5 work-based Assignment (1500-2500 words). You will be expected to complete these between each Workshop as the programme is rolled out. In addition you will need to submit an Improvement Report (3000-5000 words) within 6 weeks after the final Workshop.
Learning Outcomes:
Understanding the Management Role
- Understand the organisation?s purpose, stakeholders, structure and functional areas and managerial roles
- Understand the responsibilities of middle managers in enabling an organisation to achieve its goals
- Understand the how communication and interpersonal relationships affect managerial
- performance
- Evaluate personal development opportunities to improve
Developing the Reflective Manager
- Analyse and review feedback to support personal development
- Reflect on own development needs
- Communicate complex information in diverse written formats
- Solve a problem using a creative techniques problem
Managing Improvement
- Evaluate the effectiveness of the organisation and of self in managing and improving quality to meet customer requirements
- Plan to meet and if possible exceed customer requirement
Making a Financial Case
- Understand cost behaviour
- Make a financial case and present the findings
Leading Innovation & Change
- Innovate and improve areas within an organisation
- Lead and manage change within an organisation
Communications in Management
- Understand communication theories, concepts and practices
- Communicate effectively in writing
Leading Teams
- Evaluate the effectiveness of the organisation and of self in managing individuals to achieve organisational goals and objectives
- Develop and lead teams
Managing Stress & Conflict in Organisations
- Evaluate the effectiveness of the organisation and of self in recognising workplace stress and in providing the necessary support
- Evaluate the effectiveness of the organisation and of self in recognising people problems and addressing them
This course is available on our open programme, click to see our course calendar
The course is also available exclusively for your organisation and can be tailored to your exact needs. Please contact us to get more information.