ILM Level 5 Diploma in Management

Programme Overview

 The TSW ILM Diploma in Management is designed to give practising or aspiring middle managers a solid foundation of development in their role. The Diploma develops a comprehensive range of middle management skills, assisting delegates to gain the knowledge required at this level.

Course Objectives

The TSW ILM Level 5 Diploma Programme is delivered through a combination of direct delivery of
the following 12 Workshops, two half-day Group and Tutorials:

1.   Understanding the Management Role
2.   Developing the Reflective Manager & the Manager as a Critical Thinker
3.   Managing Improvement
4.   Leading Innovation & Change (Day 1)
5.   Leading Innovation & Change (Day 2)
6.   Becoming an Effective Leader
7.   Leading Teams
8.   Making a Financial Case
9.   Managing Meetings
10. Communications in Management
11. Managing Projects in Organisations
12. Managing Stress & Conflict in Organisations

Course Content

Understanding the Management Role

• Understand the organisation’s purpose, stakeholders, structure and functional areas and managerial roles
• Understand the responsibilities of middle managers in enabling an organisation to
  achieve its goals
• Understand the how communication and interpersonal relationships affect managerial
  performance
• Evaluate personal development opportunities to improve
   

Developing the Reflective Manager

• Analyse and review feedback to support personal development
• Reflect on own development needs
• Communicate complex information in diverse written formats
• Solve a problem using a creative techniques problem
   

The Manager as a Critical Thinker

• Examine the validity and appropriateness of theories and practices to inform effective
  management and leadership practice
• Critically review own beliefs, attitudes and value systems

Managing Improvement

• Evaluate the effectiveness of the organisation and of self in managing and improving quality to meet customer requirements
• Plan to meet and if possible exceed customer requirement
   

Leading Innovation & Change

• Innovate and improve areas within an organisation
• Lead and manage change witin an organisation
   

Becoming an Effective Leader

• Evaluate own ability to fulfil key responsibilities of the leadership role
• Evaluate own awareness of emotions in shaping performance
• Evaluate own ability to set direction and to gain commitment of others
   

Leading Teams

• Evaluate the effectiveness of the organisation and of self in managing
  individuals to achieve organisational goals and objectives
• Develop and lead teams
   

Making a Financial Case

• Understand cost behaviour
• Make a financial case and present the findings

Managing Meetings

• Understand the purpose of and preparation required prior to a meeting
• Chair/lead a meeting within an organisation
• Develop a negotiating strategy in an organisation
   

Communications in Management

• Understand communication theories, concepts and practices
• Communicate effectively in writing
   

Managing Projects in Organisations

• Plan, communicate, conduct, monitor and evaluate a project n an organisation
• Evaluate own ability to manage a project
   

Managing Stress & Conflict in Organisations

• Evaluate the effectiveness of the organisation and of self in recognising
  workplace stress and in providing the necessary support
• Evaluate the effectiveness of the organisation and of self in recognising
  people problems and addressing them

Please note: In order to achieve the qualification, you will need to submit a work-based Assignment for each of the Workshop topics (1500-2500 words). You will be expected to complete these between each Workshop as the programme is rolled out. In addition you will need to submit an Improvement Report (3000-5000 words) and an Innovation Report (4000-6000 words) within 6 weeks after the final Workshop.

For further information please call 01656 644300 to speak to one of our experienced advisors or contact us via our website.