IRCA Internal Auditing

Overview

Duration: 2 Days

This course has been specifically developed with a strong bias towards practical learning. After an initial introduction to the techniques used in auditing the course proceeds to a series of linked case studies which simulate a live audit. Feedback on performance is given at each stage so that course members can learn, practice and improve their auditing skills.

Delegates will cover an introduction to Quality Assurance, Audit Preparation (developing audit programmes, checklists and information gathering). Audit Techniques (various audit trails), Questioning Techniques (the auditors friends and enemies), Listening (Skills and problems), Reporting, Nonconformities and corrective action programmes - (identifying trends), Audit Follow-up and Close out.

This course is highly practical and includes exercises such as audit preparation, live auditing, nonconformity, reporting, observations for improvement and closing meeting.

This course is certified by the International Register of Certificated Auditorsl it is a flexible, highly interactive and participative course focusing on using auditing as an improvement tool in line with ISO 9001:2008 philosophy.

Who is the Course For?

Designed for delegates requiring the basic skills necessary to audit areas of their own organisations management systems.

  • New Quality Managers/Professionals/Technicians
  • Quality Engineers
  • Procurement Personnel
  • Financial Personnel
  • Document Controllers
  • Internal Auditors
  • Owner Managers
  • Implementation Members

Delivery & Assessment Method

We use a variety of delivery and assessment methods namely:

  • Workshops & Tutorials
  • Activities (Individual & Group)
  • Role Play (Individual & Group)
  • Group Discussions
  • Reflective Learning Exercises
  • Assignments*

Candidate Requirements

Candidates are required to:

  • Attend all workshops & tutorial days*
  • Complete any independant work required between workshops
  • Complete Reflective Reviews or Exercises*
  • Complete and submit Assignments*
  • Complete or Attend Assessments*
*Only applies to certain qualifications.

What Will They/You Learn?

By the end of this course delegates will be able to:

Understand…

  • The principles underlying quality management
  • The requirements of ISO 9001:2008
  • How quality systems are structured
  • Audit process and use of techniques
  • The internal auditor registration scheme

Have practised….

  • Planning for an audit
  • Preparing for an audit
  • Collecting evidence by audit review
  • Managing an audit team
  • Evaluating nonconformities
  • Writing and reporting audit findings

Have received…

  • Continuous assessment
  • Feedback on performance

Be capable of….

  • Adding value to the organisation through audit

What Will The Course Cover?

Day One

Objectives and Structure:

  • Objective
  • Structure
  • Ground Rules
  • Auditor criteria

Quality and quality standards:

  • Evolution of quality management
  • The quality system
  • ISO 9000 - The quality system standard
  • Quality system certification
  • Benefits of quality assurance
  • Maintenance of the system

Types of audit:

  • Audity types
  • ISO 9000 and audits
  • Audit Cycle
  • Audit Objective

The auditor:

  • Qualifications
  • Behaviour
  • Communication
  • What prevents accurate communication
  • What promotes accurate communication
  • Audit techniques

Day Two

Audit procedure:

  • Annual schedule
  • Check lists
  • Professional Standards
  • Reports
  • Corrective Action
  • Follow-up

Managing the programme:

  • Auditor Group
  • Auditor Performance
  • Operational factors

Management review:

  • Objectives
  • Audit findings
  • Corrective action

Effective auditing:

  • Objective
  • Check list preparation
  • Conduct of the audit
  • Reports
  • Corrective action
  • Follow-up

Pre-Course Preparation and Assessment

The delegate is assessed based on participation and performance throughout the duration of the course. This includes a live audit and all exercises, role plays, case studies and other activities during the course. Please note; full attendance is required during the training course.

Meeting Organisational Needs

This is a flexible programme that can be tailored to meet individual and organisational needs. If you are a business this course can be run exclusively and tailored to suit your company's specific learning requirements and organisational needs.

There is also an option for a further "Practical" day where the delegates get to audit within their own organisation under the watchful eye of the trainer.

At a later day auditor can be facilitated to enhance the audit process.

For further information please call 01656 644300 to speak to our Business Development team or Contact Us via email at info@tsw.co.uk.