Course of the Month ILM Level 5
Health & Safety
Lean Awareness
Education & Training

Quality Management & Efficiency

Our Quality Management & Efficiency training programmes are based on the proven tools and techniques of lean manufacturing and lean office, designed to support continuous improvement and development by promoting effective team working and developing lean skills across the wider workforce. Our range of Quality Management & Efficiency programmes are delivered by experienced practitioners who will help organisations and their employees to improve performance through increased productivity, improved communication, improved quality, decreased waste and create various other efficiencies and improvements.


Quality Management & Efficiency Courses

CQI and IRCA Certified Internal Auditor (18026)

IATF 16949:2016

5S in the Workplace

8D Training

Environmental Auditing (ISO14001)

CQI and IRCA Registered Cerified Quality Auditor (18020)

Lean Audit


Statistical Process Control (SPC)

Six Sigma Black Belt

Six Sigma Green Belt

Six Sigma Yellow Belt

Six Sigma White Belt


See below for courses available on our Open Programme

  • March 26 2018
    This course aims to give practicing or potentialmanagers the foundation for their formal development in this role. This qualification will help participants to develop their management skills and assist them in gaining the knowledge and understanding required at this level. The programme is designed to build leadership capability, improve the effectiveness and confidence of your managers, and support the development and performance of their teams. More Info
  • This course will provide you with the knowledge and understanding required to plan, prepare and deliver and effective speaking performance in a wide range of settings. The skills developed will help you become more confident when speaking in front of audiences and control the inevitable nerves. More Info
  • For customers the quality of customer service determines whether to buy, and particularly whether to remain a customer. Dealing with complaints effectively can build a good relationship with your customers, save money by avoiding their escalation, and earn repeat business. Most companies receive and reply to complaints face to face or over the telephone, and if it’s your job to respond to them, you can be your organisation’s most valuable ambassador. This training course will help you to stay motivated and to be confident that you are aligned with customers as effectively and positively as possible. More Info
  • This qualification is designed to help individuals develop their skills and experience, improve performance and prepare for senior management responsibilities. This qualification covers core areas including working with people, managing yourself, providing direction, achieving results and using resources. Individuals will receive an ILM certificate upon successful completion. More Info
  • April 10 2018
    If you are new to people management this course is the ideal way to gain the skills you require quickly. As a new leader you will return to work feeling motivated and confident that you can make a positive impact in your new role. This course will challenge the way you see yourself and how you choose to lead your team. More Info
  • April 13 2018
    The course lasts one day and covers the essential of first aid through a variety of theoretical input and practical demonstrations. More Info
  • April 16 2018
    Managing safely won't turn delegates into safety experts - but it will give them the knowledge and tools to tackle the health and safety issues they're responsible for. Importantly, it brings home just why health and safety is such an essential part of their job. More Info
  • April 17 2018
    Do you find yourself with more to do in less time each day? This programme will help you to regain control by learning to prioritise, plan, delegate and to use practical aids to manage your time. You will learn to use practical aids to manage your time, respond to changing priorities and react assertively when other people place demands on their time. More Info
  • May 01 2018
    The one day course provides delegates a basic awareness of health & safety. Delegates will learn how H&S affects their job role. It can be used as training for the CITB Health, Safety and Environment test. It can also be used as refresher training for those coming back into the industry. More Info
  • The Pearson BTEC Level 3 Award in Education and Training is an introductory teaching qualification that prepares learners for teaching in a wide range of contexts. More Info
54 Courses found
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