Information, Advice and Guidance Testimonials

Level 4 Information Advice and Guidance apprentices tell us about their experience with TSW Training Apprenticeships, their training advisors, their challenges and successes.

Every business needs navigators. People who offer direction based on their professional opinion and experience, or relay information and instructions to help your customers access the information they need.

The Information, Advice and Guidance Level 4 apprenticeship accelerates their ability to support both their colleagues and clients.

Read our IAG learner stories and get a taste of how the apprenticeship will improve your teams’ skills:

Cristina Negoescu – Career Coach

Cristina was mentored by TSW Training’s Advisor, Jane Oates. She found a source of inspiration and confidence in Jane, which spurred her onto success. Listen to Cristina’s story.

Hannah Rackham – Youth Worker

Hannah was coached by TSW Training’s Advisor, Lindsay Sandall. Hannah’s employer encouraged her to pursue her IAG professional development when COVID was influencing change in policies and procedures. Lindsay helped Hannah to directly relate the course content to her day-to-day duties and responsibilities, giving her purpose, relevancy and context. Listen to Hannah’s story.

Michaela Westmoreland – Senior Team Leader

When Michaela started the Level 4 Information, Advice and Guidance apprenticeship, she received promotion after promotion. In her story, she discusses how the IAG content helped her to step into leadership role that relied on her communication and people management skills. Listen to Michaela’s story.

Stephanie Lewis – Contact Centre Supervisor

Stephanie started her IAG qualification as a contact centre advisor in a mental health charity. Although she left school in year 10, she was committed to improving her professional development through education. Her hard work paid off, and she’s been promoted to supervisor. Listen to Stephanie’s story.

Elle Taylor – Data Administrator

Information, Advice and Guidance Level 4 learner, Elle, works on the Cynnydd Project at Coleg Sir Gâr. With the qualification achieved, she supports her colleagues tackling the Level 4, and students who are looking for employment, training and education. Listen to Elle’s story…

Emily Casey – Community Employment Mentor

Recently starting a new role as an Employment Mentor, Emily found the Level 4 Advice and Guidance apprenticeship helped her to support her clients at every turn. Read Emily’s story…

 

 

Get In Touch...

At TSW we are passionate about helping people and organisations meet their full potential.

Make an enquiry and one of our dedicated Learning Advisors will contact you to listen to your needs and help you find the right solutions.

Your Learning Advisor will support you by:

  • Listening to you carefully, to understand your needs and any problems you are trying to solve
  • Asking you questions to help us determine the right solution for you
  • Providing advice, information, and pricing according to your requirements
  • Identifying when one of our in-house experts needs to speak with you, to provide more specialist advice

Rest assured that you will not be contacted by a pushy salesperson.

We are here to provide you with tailored information and direct you to the best solution, even if that is not with TSW!