Bro Myrddin wanted its managers to approach leadership consistently, so TSW created a unique management training programme to help them achieve their goals.
"We want to create a culture of staff that do more and like to achieve," explained Bro Myrddin's Director of Corporate Resources, Rhodri Jones
Bro Myrddin is a charitable not for profit Housing Association, providing housing across Carmarthenshire and Pembrokeshire. It builds, improves and maintains around 800 homes and provides a range of housing services to residents and other stakeholders.
TSW programme needed to be:
- Tailored to the needs of the Association
- Practical, that provided tools and techniques which would apply immediately after the workshop
- Consistent with Bro Myrddin’s values, that included what the values mean and how they should be communicated
- Interactive and engaging
A unique management programme
Our head of leadership and management designed a unique programme that blended:
Self-assessment and self-learning
Shared stories, experiences and situations to contextualise the leaders’ journey ahead
Our intent was to change behaviours and elements of the environment in which Bro Myrddin work.
Through challenge and provocative questioning, Bro Myrddin would see themselves through the eyes of others, to get a new perspective and change their policies and procedures as a result.
The programme was delivered over three workshops:
- Skills to Manage and Lead
- Management in Practice
- Developing Self to Get the Best from Others
The three workshops created experiences that gave the leadership team the opportunity to learn about their unique approach to management while maintaining that required element of consistency. Some of the experiences took individuals a little way outside of their comfort zone to provide a bigger learning impact.
We asked the panel of learners what they thought about the workshops.
The whole team strongly agreed that the training was engaging and interactive, praising their trainer as knowledgeable and experienced, using real-life and contextualised examples to support their learning.
Every member of the team thought overall the training was excellent and they felt confident applying new techniques following the course, for example:
- "Ensuring my staff feel appreciated"
- "Change the language I use to reinforce the culture, values and drive"
- "Communicate clearly and add a bit of humour"
- "Bring a positive attitude to the team"
- "Create a culture of staff that do more and like to achieve"
- "Give them more praise!"
100% of learners rated '5 - strongly agree' when asked if they found the programme to be engaging and interactive, if they found the trainer to be knowledgeable and experienced and whether the trainer provided real-life and contextualised examples to support learning. When asked 'overall how would you rate the training?' 100% of learners rated it as 'excellent'.