HR Skills for Line Managers

Duration: 2 Days

On the HR Skills for Line Managers training course you will develop decisive people management skills to get the best out of your teams whilst avoiding costly HR issues.

It has always been too easy for line-managers to throw their HR issues over the fence to Human Resources. Managers often haven’t been equipped with the skills, knowledge and confidence to own their own team challenges. We have worked with hundreds of managers who want to take ownership for the development of their team and that includes managing the tougher sides of people management. This is not about taking risks but owning the problems and liaising with HR to ensure the ideal outcome is always achieved, quickly and effectively.

This two-day programme is a highly practical and action oriented development opportunity for anyone who is expected to develop others, which will leave participants feeling more confident and excited to apply their ability to develop others more effectively.

On and after the course, participants will be:

Understanding the importance of HR Responsibilities

  • Defining the relationship between HR and the line manager
  • Taking back responsibility for employees from HR
  • Liaising with HR for advice and guidance
  • Exploring the implications of employment legislation on a manager’s actions
  • Understanding the risk of tribunal and the manager’s role in avoiding claims
  • An overview of employment legislation

Recruitment and Selection

  • Defining Best practice for recruitment and selection
  • Understanding competencies
  • Understanding employment contracts

Performance Management

  • Setting SMART objectives
  • Assessing performance
  • Holding effective performance discussions
  • Exploring the link between competency, capability, performance and training needs
  • Directing and guiding the work of others
  • Building engagement, motivation and loyalty
  • Managing discipline and grievance
  • Training and Development  

Understanding Job Descriptions and Person Specifications

  • Developing others for future challenges and current job needs
  • Supporting team members before, through and after training to maximise transfer of learning back to the workplace

This course has been purpose designed for Team Leaders, Supervisors and Managers who have to perform HR duties as part of their role but have not received any training in the area.

Following successful completion of the course, delegates will:

  • Understand that effective Human Resource Management at line manager level is fundamental to organisational success and be aware of when HR expertise is required.
  • Create a SMART development plan that translates learnt skills and knowledge into action in the workplace
  • Develop a strong self-awareness so that they become reflective and understand how they and their team must develop to reach their full potential


No pre-course preparation needed however there will be an end of course assessment.

Other courses you might look to if this doesn't quite fit what you are looking for are:

If you are unsure which course is for you or your employees, please call and speak with one of our Learning and Development Advisor on 02921 680075 or alternatively send us an enquiry here