ILM Level 2 Award in Leadership and Team Skills

Duration: 4 Days

This qualification is designed to help boost your people's performance as a team member and help them make the transition from working in a team to leading a team. It will help practising team leaders to be more effective and confident in their role.

Topics covered in this course include:

Managing Yourself

  • Setting SMART objectives and using them to prioritise own actions
  • Simple time management techniques
  • Personal objectives in relation to team objectives
  • Causes and impacts of stress in the workplace
  • Implications of stress in the workplace and simple stress management techniques
  • Available sources of support
  • Action planning and review techniques

Understanding Effective Team Working

  • Differences between groups and teams, particularly in the workplace
  • Characteristics of a good team and the advantages of team working
  • How groups are formed using the Tuckman Model
  • How to identify team roles and their implications using Belbin
  • Possible types of problem behaviour and causes of disagreement and conflict

Developing Yourself as a Team Leader

  • The various roles, functions and responsibilities of a team leader - depending on workplace
  • Limits of authority and accountability, and how these are defined
  • Personal skills and abilities for effective team leading
  • Using reflective learning skills to improve performance
  • Receiving and responding positively to feedback

Workplace Communication

  • Understand the stages in communication
  • Consider barriers and how to overcome them
  • Evaluate the effectiveness of communication methods
  • Apply a number of methods of communication to your team


  • One to one support with the tutor

The Award in Leadership and Team Skills is ideal for practicing team leaders, helping them become more effective and confident in their role. They also support new or aspiring team leaders - helping them make the transition from working in a team to leading a team.

Benefits for the learner:

  • Learn core leadership and management skills
  • Put these skills into practice in your workplace
  • Improve your team’s performance
  • Get a nationally recognised qualification

Benefits for the employer:

  • Effective team leaders and motivated teams
  • Increased productivity
  • Customise this qualification to suit organisational and individual needs
  • Workplace-based assessment ensures new skills are effectively transferred to the job

Pre-Course Preparation

There is no pre-course preparation required for this award; though TSW would encourage the learner to consider the topic areas outlined and how they relate to your opganisation and experiences.


  1. Managing Yourself - Short Answer Questions
  2. Developing Yourself as a Team Leader - Short Answer Questions
  3. Understanding Effective Team Working - Short Answer Questions

Other courses you might look to if this doesn't quite fit what you are looking for are:

If you are unsure which course is for you or your employees, please call and speak with one of our Learning and Development Advisor on 02921 680075 or alternatively send us an enquiry here