This high impact ILM course consists of just 3.5 workshop days plus a half-day tutorial focused on the successful completion of two work-based assignments and being coached to reflect on their own practice.

The Course Will Cover:

Becoming an Effective Leader

  • The key responsibilities of the leadership role
  • A range of leadership theories and different leadership styles these illustrate
  • Evaluating appropriateness of leadership styles in the context of own responsibilities
  • Developing the ability to use a repertoire of leadership styles in different situations and with different people
  • Emotional intelligence and how it applies to the leadership role
  • Identifying and understanding one’s own strengths and limitations using appropriate techniques
  • Continuous self-development; how to identify opportunities to develop oneself in the leadership role
  • Displaying confidence and self-assurance by playing to own strengths and showing a readiness to take calculated risks
  • Social awareness in terms of empathy, organisational and ‘political’ awareness, and service to others
  • Relationship management through inspiring, influencing, networking and conflict management
  • Understanding the characteristics of self-leadership and how to use them in own practice
  • The role that effective communication plays in conveying overall vision and goals and how to win and maintain the commitment of teams and individuals to these
  • Selecting effective communication techniques according to situations and people
  • How to develop vision and goals for significant projects or programmes of work
  • The importance of being aware of and analysing the internal and external environments in which the leader operates 
  • Spotting opportunities
  • How to develop objectives and values that support overall strategy and vision
  • Theories and principles of delegating responsibility and empowering others 
  • The critical importance of the leader gaining the motivation and commitment of others
  • Critiques of the main theories of motivation and factors that are available to the leader
  • The leader’s role in protecting and mentoring team members 
  • Needs for mentoring and support that individuals may have and how to meet these 
  • The role of continuous development and its importance to the organisation and to individuals
  • How to evaluate different methods of developing others, both directly and indirectly and how to choose methods most appropriate to the people involved

Developing and Leading Teams to Achieve Organisational Goals and Objectives

  • Concepts of authority and power; responsibility and accountability
  • Processes of delegation and empowerment
  • Factors influencing behaviour at work; theories of motivation and their application to individuals, including incentives and rewards
  • Strategies to encourage managed risk-taking and learning from failure
  • The characteristics and behaviours associated with initiative, leadership, creativity and innovation, and how to foster them
  • Need for performance assessment, and provision of development and/or counselling where necessary
  • Relationship between team performance and organisational goals and objectives
  • The Balanced Scorecard
  • Quality initiatives such as Total Quality Management (TQM)
  • Techniques to evaluate team performance
  • Feedback, recognition and reward techniques to support, motivate and monitor
  • Characteristics of groups and teams, team membership and leadership
  • The importance of direction and values in creating effective teams
  • Stages in team development, use of team roles for building a balanced team
  • Teams in different contexts, e.g. operational, project, management, contractors, volunteers
  • Inter-relationships between team and individual performance and development
  • Factors influencing behaviour, theories of motivation and their application to teams, including reward systems, promotion, succession, and job rotation
  • Techniques to evaluate team performance
  • Techniques to review own performance, such as peer review and 360 feedback
  • Management and leadership styles and qualities
  • Methods to promote trust and respect within the team

The Level 5 Award in Leadership and Management is ideal for:

  •  Practising middle managers
  • Aspiring middle/senior managers

For Employers:

  • Use core management techniques to drive better results
  • Develop your ability to lead, motivate and inspire
  • Benchmark your managerial skills
  • Provide strategic leadership as well as day-to-day management

For Employees:

  • Encourage strategic thinking at this level of management to foster business improvement
  • Engage middle managers with training and development
  • Designed to provide clear, measurable benefits to career-minded professionals

Pre-Course Preparation

There is no pre-course preparation required for this award; though TSW would encourage the learner to consider the topic areas outlined and how they relate to your organisation and experiences.

Delegates are requested to complete a pre-course questionnaire that will be handed to the tutor before the first day of the course. This ensures that the course is delivered to the highest quality and is relevant to delegate’s needs and objectives.


This ILM Level 5 Award in Leadership and Management is Assessed via two written work-based assignments that are to be completed in the learner’s own time. The two assignments to complete are on the units:

  • Becoming an Effective Leader - Written Assignment
  • Managing Stress and Conflict in the Organisation - Presentation

At TSW we understand that writing assignments can be a daunting task, especially if someone hasn't written anything since their school days. Whatever the levels of experience, we provide appropriate appropriate support via tutorial sessions and open communication links with tutors that ensure the highest levels of support are given.

Other courses you might look to if this doesn't quite fit what you are looking for are:

If you are unsure which course is for you or your employees, please call and speak with one of our Learning and Development Advisor on 01656 644 300 or alternatively send us an enquiry here

Upcoming Dates