Performance management is perhaps one of the biggest challenges of managers - it is a key responsibility for anyone who has a line management role, and, along with motivating and dealing with staff development, is an integral part of that role. Successful performance management means staff performance matches your organisation’s goals.

This one day course will help you develop the skills required to build a highly effective team.

What the course will cover:

  • First line manager’s responsibility for managing team and individual performance and meeting objectives
  • Understand the different approaches to managing performance
  • The purpose and value of formal and informal performance assessment at work (formal assessment includes performance review/appraisal)
  • Roles and responsibilities of individuals in the performance assessment process
  • Set SMART meaningful performance objectives
  • Select appropriate approaches to measuring and reviewing performance in your organisation
  • Identify ways of helping staff to improve performance
  • The importance of feedback to improve performance
  • Principles for giving effective feedback on performance

This course is ideally suited to:

  • Managers
  • Employees
  • Team Leaders

By the end of the workshop delegates will be able to:

  • Describe the value of formal and informal performance assessment in the workplace
  • Explain the role of the first line manager in performance management
  • Identify ways to ensure fair and objective formal assessment
  • Explain how to set SMART objectives for a team member
  • Explain how to set performance standards for a team member
  • Explain how to measure performance against agreed standards
  • Explain the importance of feedback to improve performance
  • Describe how to give effective feedback
  • Identify potential areas of under performance in the workplace
  • Identify causes for failure to meet agreed performance levels
  • Describe actions to restore performance to acceptable levels

Pre-course preparation & assessment

There is no pre-programme preparation required for this programme, though TSW would encourage the learner to consider the topic areas outlined and how they relate to their organisation and experiences.

Other courses you might look to if this doesn't quite fit what you are looking for are:

If you are unsure which course is for you or your employees, please call and speak with one of our Learning and Development Advisor on 01656 644 300 or alternatively send us an enquiry here