Bridgend-based TSW Training, in partnership with Cardiff Blues, are running a series of professional development courses at the iconic Cardiff Arms Park.
The courses which will run January-February 2019 have been designed to have an impact where it matters and maximise the potential of the attendees. Courses currently scheduled include:
Core Skills for Managers - 24th-25th January
£398 + VAT
A 2-day course ideal for those who have been promoted to a middle management position or are aspiring managers. This course is also ideal for those experienced managers who would like to explore management best practice with a view to developing to a more advanced programme.
Presentation and Public Speaking Skills - 31st January-1st February
£398 + VAT
Whatever your industry or experience this two-day course will hone your presentation skills and help you communicate with impact. This hands-on and engaging programme will provide the knowledge and understanding required to plan, prepare and deliver an effective speaking performance.
Customer Service Excellence - 14th February
£199 + VAT
This one-day course gets to the heart of service mastery, that of understanding and anticipating our customers’ expectations. Delegates will be diving headlong in to the topic of WHAT the customer really expects and WHY they expect it.
All delegates will receive a complimentary ticket to a Cardiff Blues match* and if you book all 3 courses you will receive 10% discount.
Contact Marc Mears here or call 07866 545980 for more information.
*Match to be confirmed