So you've been on a training course, what will you do differently tomorrow?
For the last 23 years, I’ve been running training courses across the globe - apart from that cold bit at the bottom. Of all the training I have delivered the most important question I've asked participants is, “What will you do differently tomorrow?”.
In my first role in Learning, I would see managers attend a workshop and proudly place their A4 ring binder above their desk next to the others showing them off like, “Hey, I got my helping an old lady across the road badge”, yet doing nothing noticeably different from the day prior to the workshop. This is not necessarily about evaluation or getting to an ROI. As Michael Porter wrote “If you have to ask about the ROI of training, then you just don’t get it”.
And for me, this is not about the training department justifying their annual budget, but more about the individual’s investment of time and energy.