ILM Level 2 Award in Leadership and Team Skills

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Course Overview

This team leader skills qualification is designed to help boost your performance as a team member and help them make the transition from working in a team to leading a team.

It will help practising team leaders and supervisors to be more effective and confident in their roles. On the course, you will explore team leader qualities and behaviours before considering how you can manage yourself more effectively to better fulfil your team leader duties

Who is this Course For?

ILM Level 2 in Leadership and Team Skills is ideal for practising team leaders, helping them become more effective and confident in their role. The course also supports new or aspiring team leaders – helping them make the transition from working in a team to leading a team.

What Does This Course Cover?

Topics covered in TSW’s open programme course include (note that an in-house ILM level 2 may be very different as units can be selected to meet your needs):

Managing Yourself

  • Setting SMART objectives and using them to prioritise your own actions
  • Simple time management techniques
  • Personal objectives in relation to team objectives
  • Causes and impacts of stress in the workplace
  • Implications of stress in the workplace and simple stress management techniques
  • Available sources of support
  • Action planning and review techniques

Understanding Effective Team Working

  • Differences between groups and teams, particularly in the workplace
  • Characteristics of a good team and the advantages of team working
  • How groups are formed using the Tuckman Model
  • How to identify team roles and their implications using Belbin
  • Possible types of problem behaviour and causes of disagreement and conflict

Developing Yourself as a Team Leader

  • The various roles, functions and responsibilities of a team leader – depending on the workplace
  • Exploring the qualities of a team leader
  • Limits of authority and accountability, and how these are defined
  • Personal skills and abilities for effective team leading
  • Using reflective learning skills to improve performance
  • Receiving and responding positively to feedback

Workplace Communication

  • Understand the stages in communication
  • Consider barriers and how to overcome them
  • Evaluate the effectiveness of communication methods
  • Apply a number of methods of communication to your team


  • One to one support with the tutor

Pre-Course Preparation

There is no pre-course preparation required for this award; though TSW would encourage the learner to consider the topic areas outlined and how they relate to your organisation and experiences.

Learning Outcomes

ILM Level 2 Benefits for the learner:

  • Learn core leadership and management skills
  • Put these skills into practice in your workplace
  • Improve your team’s performance
  • Get a nationally-recognised qualification

ILM Level 2 Benefits for the employer:

  • Effective team leaders and motivated teams
  • Increased productivity
  • Customise this qualification to suit organisational and individual needs
  • The workplace-based assessment ensures new skills are effectively transferred to the job

How Is This Course Assessed?

Managing Yourself – Short Answer Questions

  1. Developing Yourself as a Team Leader – Short Answer Questions
  2. Understanding Effective Team Working – Short Answer Questions

What Are The Next Steps After This Course?

Why Choose TSW Training For Your ILM Level 2 Course?

TSW Training is ILM Recognised provider

ILM review and endorse many of TSW’s management training programmes, ensuring that they meet the highest standards. This means that you can be assured that you are receiving high-quality leadership and management training.

With all of these programmes, we retain the ability to tailor their length, content and delivery, making them perfect for our public courses and for in-house delivery.


In-House Delivery Exclusively For Your Ogranisation

This course can be delivered exclusively for your organisation, in any location or virtually through Microsoft Teams or Zoom. Read more on our in-house training services.

Virtual Classroom
Price On Enquiry
Price On Enquiry

Frequently Asked Questions

An Institute of Leadership and Management (ILM) course is a training experience for leaders and managers. It caters from entry-level or junior management, all the way up to senior managers and CEOs.

TSW Training offers in-house delivery at your place of work, or via online delivery.

Alternatively, you can book onto our open programme and attend an online classroom course, or attend in-person at our Training Centre, Fairwood House.

A Level 2 course is an entry level qualification. You don’t need any prior experience or qualifications to join. A Level 2 ILM is aimed at Team Leaders and Supervisors. 

See Our ILM Level 2 Award in Leadership and Team Skills Events

We run this course on demand at a time and place to suit you and your team.
Please contact us to chat about this course and your training needs

Enquire About This Course

At TSW we are passionate about helping people and organisations meet their full potential.

Make an enquiry and one of our dedicated Learning Advisors will contact you to listen to your needs and help you find the right solutions.

Your Learning Advisor will support you by:

  • Listening to you carefully, to understand your needs and any problems you are trying to solve
  • Asking you questions to help us determine the right solution for you
  • Providing advice, information, and pricing according to your requirements
  • Identifying when one of our in-house experts needs to speak with you, to provide more specialist advice

Rest assured that you will not be contacted by a pushy salesperson.

We are here to provide you with tailored information and direct you to the best solution, even if that is not with TSW!