ILM Level 2 Award in Leadership and Team Skills

A high impact team leader skills qualification designed to boost a team leader's performance. Helping make the transition from working in a team to leading a team.

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What is the ILM Level 2 Leadership & Skills Qualification?

This team leader skills qualification is designed to help boost your performance as a team member and help them make the transition from working in a team to leading a team.

It will help practising team leaders and supervisors to be more effective and confident in their roles. On the course, you will explore team leader qualities and behaviours before considering how you can manage yourself more effectively to better fulfil your team leader duties

Topics covered in TSW's open programme course include (note that an in-house ILM level 2 may be very different as units can be selected to meet your needs):

Managing Yourself

  • Setting SMART objectives and using them to prioritise your own actions
  • Simple time management techniques
  • Personal objectives in relation to team objectives
  • Causes and impacts of stress in the workplace
  • Implications of stress in the workplace and simple stress management techniques
  • Available sources of support
  • Action planning and review techniques

Understanding Effective Team Working

  • Differences between groups and teams, particularly in the workplace
  • Characteristics of a good team and the advantages of team working
  • How groups are formed using the Tuckman Model
  • How to identify team roles and their implications using Belbin
  • Possible types of problem behaviour and causes of disagreement and conflict

Developing Yourself as a Team Leader

  • The various roles, functions and responsibilities of a team leader - depending on the workplace
  • Exploring the qualities of a team leader
  • Limits of authority and accountability, and how these are defined
  • Personal skills and abilities for effective team leading
  • Using reflective learning skills to improve performance
  • Receiving and responding positively to feedback

Workplace Communication

  • Understand the stages in communication
  • Consider barriers and how to overcome them
  • Evaluate the effectiveness of communication methods
  • Apply a number of methods of communication to your team


  • One to one support with the tutor

How long does the course last?

Our open programme courses are an award programme and delivered over 3 days.

If delivered in-house, the number of days can vary significantly depending on the units you select for delivery. We can advise you on the units to select depending on your specific requirements.

Who is it for?

ILM Level 2 in Leadership and Team Skills is ideal for practising team leaders, helping them become more effective and confident in their role. The course also supports new or aspiring team leaders - helping them make the transition from working in a team to leading a team.

ILM Level 2 in Leadership and Team Skills Dates

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We are always adding new events to our calendar, so please register your interest and we may be able to schedule one to suit.