Emotional Intelligence (EQ): Your Gateway to High Performance

Master the Art of Communication, Empathy and Relationship Building to Skyrocket Your Professional Success and Personal Relationships

Explore This Course

Course Facts

Duration: 2 Day/s
Assessment: This course is not assessed
Entry Requirements: There are no entry requirements
Accredited By:
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Ways to Learn

Emotional Intelligence (EI): Your Gateway to High Performance

Are you finding that you (or your people)…

  • …struggle to connect, communicate, and collaborate with your team, colleagues or loved ones?
  • …let your emotions get the better of you in stressful situations?
  • …have hit a career ceiling, and know that your interpersonal skills are holding you back?
  • …can’t handle conflict situations and hate the feeling you’re left with after confrontation?

We have the solution, join t Emotional Intelligence to achieve personal and professional Success.

Unlocking Your True Potential with our Emotional Intelligence Course!

In a world with ever-increasing diversity and competition, and where the pace of change continues untethered, the significance of effective communication and robust interpersonal skills cannot be overstated.

Now, more than ever, these qualities are vital to your professional success and paramount for nurturing fulfilling personal relationships.

But, what do you do if you find it a challenge to:

  • Navigate tricky workplace dynamics
  • Handle conflict with confidence
  • Cultivate meaningful relationships with those in your life
  • Prioritise and make sound decisions
  • Manage your emotional impulses and responses

If any of these challenges resonate with you it’s time to explore the benefits of enhancing your Emotional Intelligence, cited as the most accurate predictor of leadership success.

How We Develop Your Emotional Intelligence

With TSW, you’ll work on your:

🌟 Core EQ Mastery: Grasp the integral elements of EQ including Self-awareness, Self-regulation, Motivation, Empathy, and Social skills that form the foundation of leadership, management and workplace performance.

🌟 Emotional Regulation: Equip yourself with strategies to deftly handle your emotions and improve your decision-making ability.

🌟 Effective Communication: Unearth EQ-infused communication strategies to minimise conflicts and enhance positive interactions.

🌟 Tailored Action Plan: Chart a personalised journey to integrate and enhance your EQ skills, ensuring lasting performance improvement.

🌟 Ability to Thrive: You’ll navigate complex workplace dynamics to get the best outcomes for yourself, your teams and your organisation

Imagine a world where you effortlessly navigate complexities, empathise deeply, and inspire your team (or your family) to soar to new heights.

With our Emotional Intelligence Training Course, this can be your reality. Say goodbye to communication hurdles and emotional barriers that have held you back.

It’s time to embrace your true potential and start living the life you truly deserve.

Emotional Intelligence Course Overview

Our EQ course is meticulously crafted to empower professionals at every career stage, from aspiring managers and leaders to seasoned executives.

Whatever your level, this course will offer tailored EQ insights and strategies that you can implement immediately.

At TSW, we believe in the transformative power of practical-based learning. Our approach will ensure you are armed with lifelong tools that will continue to benefit you throughout your personal and professional journey.

The Five EQ Skills You’ll Develop

This course is designed around Daniel Goeman’s five domains of emotional intelligence. Together they are the building blocks of effective leadership, management, communication, and decision-making.

Diagram showing the five elements covered in TSW's emotional intelligence training course. The diagram illustrates Self-awareness, Self-regulation, Motivation, Empathy and Social skills

Who Should Attend this Emotional Intelligence Training Course?

We designed our Emotional Intelligence Training Course for individuals like you, who recognise the immense value of strong communication and collaboration skills in their personal and professional lives.

This course is perfect for:

  1. Managers and Supervisors: Enhance your EQ abilities to better understand and manage your emotions, leading to better decision-making, improved team dynamics, and increased productivity.
  2. Team Members in Collaborative Environments: Develop empathy, effective communication, and conflict resolution skills to boost your ability to work seamlessly with your colleagues.
  3. Aspiring Leaders: Prepare yourself for future leadership roles and master the art of emotional intelligence. Did you know that it’s the most accurate predictor of leadership success?
  4. Professionals Who Seek Personal and Professional Growth: Improve your relationships, both at work and in your personal life. You’ll find invaluable insights and techniques to help you connect and communicate effectively with those around you.

As you can see, is suitable for anyone that strives to unlock their full potential, enhance their leadership skills, and foster stronger relationships with colleagues, friends, and family.

What Does This Course Cover?

Course Content

The key themes covered in this EQ course include:

  1. Emotional Intelligence Fundamentals: Grasp the essentials of Emotional Intelligence (EQ) and its impact on your work and personal life. You’ll work through:
  2. Self-Discovery: Explore your emotions, strengths, and weaknesses for deep self-awareness.
  3. Emotion Management: Develop strategies to handle emotions, especially in challenging situations.
  4. Motivation Mastery: Uncover your inner motivators, set and achieve goals, and sustain enthusiasm.
  5. Empathy Enhancement: Enhance empathetic listening skills to connect deeply with others.
  6. Effective Social Skills: Build strong communication, negotiation, and conflict resolution abilities.
  7. Healthy Relationships: Create trust, set boundaries, and manage conflicts for stronger connections.
  8. Personal Growth Strategies: Embrace continuous learning and self-improvement, integrating EQ into daily life.
  9. Leadership Excellence: Implement EQ in leadership, motivate teams, and foster emotionally intelligent workspaces.

Expert Design and Facilitation

Throughout the 2-day course, our expert trainers will guide you to, explore your preferences for communication and decision-making, develop coping strategies to manage emotional impulses and enhance your empathic listening skills.

You may worry that this sounds a bit dry; rest assured that the agenda is designed to be interactive, engaging, and thought-provoking. Our aim is for you to enjoy the whole experience while we equip you with the tools to thrive in today’s competitive landscape.

Whatever your role or position in life, our Emotional Intelligence Training Course is the key you need to unlock your true potential and achieve unparalleled success in all aspects of your life.

🗝️ Don’t miss this opportunity to transform your career and personal relationships – join us today!

Your Learning Outcomes

When you complete our EQ course, you will:

  1. Understand what emotional intelligence really means, and how it’s different from Intelligence Quotient (IQ).
  2. Possess a deeper sense of your personal values and what drives you.
  3. Master the art of self-assessment. You will accelerate your professional growth through regular self-reflection, and taking action when you have areas to improve.
  4. Earn a comprehensive understanding of self-regulation coupled with a toolkit of techniques and strategies for effective emotional control. You’ll be empowered to better understand your emotions and take steps to regulate your emotions and responses.
  5. Understand the significance of motivation, and possess skills to boost your own motivation, overcome obstacles, and inspire teams.
  6. Grasp the importance of empathy as a driving force for compassionate actions. Your practical skills will enhance your empathy in personal and professional situations.
  7. Confidently navigate social scenarios, cultivate meaningful relationships, excel in personal and professional settings, and evaluate your social skill
  8. Build a live-action plan with clear goals and strategies for your EQ improvement.

Bonus Materials

When you sign up for our Emotional Intelligence Training Course, you will join a community dedicated to your continuous growth and success.

Here’s what to expect as a participant:

  • 📕 Expanded Learning Resources: Delve further into the realm of emotional intelligence with our carefully selected assortment of eBooks, articles, and case studies. These resources will enhance your EQ comprehension and equip you with extra insights and tactics to implement in both your personal and professional endeavours.
  • 🔨 Emotional Intelligence Toolkit: Gain access to a comprehensive toolkit with practical tools, templates, and exercises, designed to help you apply your emotional intelligence skills in real-world scenarios. This invaluable resource will serve as your constant companion and guide you on the path to personal and professional success.
  • 📇 You’ll Receive a Set of Personal Values Cards: You can take them back to work/home to share and utilise, further enhancing your self-awareness journey and your ability to help others with theirs.
  • 🎁 Lifetime Course Material Access: Benefit from unrestricted access to course materials, allowing you to revisit and reinforce your comprehension whenever you seek to enhance your emotional intelligence journey.

With these valuable bonus materials and continuous support, you’ll have the confidence to apply your emotional intelligence skills and strategies to all areas of your life.

🌟 Seize this exceptional opportunity 🌟 – enrol today and unleash your full emotional intelligence potential!

Emotional Intelligence For Your Business

Emotional Intelligence plays a crucial role in enhancing business performance. In fact, according to a 2023 market data report, it “accounts for almost 90% of what sets high performers apart from counterparts with equivalent skills and knowledge”.

🤯 Nevertheless,  ONLY 42% of organisations provide EQ training to develop this vital skill.

The solution

Become one of the 42% of companies that invest in the development of employee EQ. You’ll be rewarded with people that:

  1. Foster a positive workplace environment,
  2. Communicate effectively in all situations,
  3. Form better relationships with colleagues, customers and stakeholders,
  4. Reduce conflict in the workplace and breed collaboration,
  5. Solve problems and make better decisions
  6. Be better equipped to navigate complex workplace situations
  7. They’ll be less stressed and will cause less stress – that means fewer sick days, plus higher employee retention and job satisfaction
  8. Embrace change and show resilience when times get tough.
  9. Drive improved business performance and growth

Emotional Intelligence Business Benefits Spider Diagram

Ways to Take This Course

We understand that your time is precious, which is why we’ve designed our Emotional Intelligence Training Course to be accessible, adaptable, and convenient for busy professionals like you.

Whether you attend a virtual or classroom course, you will experience the same transformative content, powerful insights, and practical skills.

Book The Course: For individuals

We offer a 2-day immersive virtual experience full of practical experiences and opportunities for social learning.

Multiple course dates are available, so you can easily find the perfect fit for your schedule.

Don’t wait any longer – secure your spot and start your journey towards becoming the leader you were meant to be!

Booking The Course: For businesses with multiple people

We offer our EQ course in-house, exclusive to your business and your specific needs.

Total Flexibility

Whether you want your employees to take a virtual or in-person classroom course we can help.

Our flexible offerings ensure that no matter your location or time constraints, we can provide a solution that fits. We can even tailor the content so that it tackles situations and scenarios peculiar to your business.

Contact us to discuss your needs.


“Really knowledgeable trainer, content was really good. Learned a lot of good things that I can take into my work and personal life.” 

“The course content was useful, thought provoking but did not push people to share where they didn’t want to. I will try to apply the skills learned today in my working and personal life.” 

“The trainer was super knowledgeable and really engaging, which made it easier to learn and get involved. I always like getting additional resource links to take away and look at.”

Frequently Asked Questions

Yes, emotional intelligence is a set of skills and behaviours you can develop through deliberate practice and training.

You may find some skills more natural than others. The key is to become self-aware and work on those areas where you have room for improvement.

Not sure how emotionally intelligent you are?

Take our free emotional intelligence test and get a comprehensive report sent to your e-mail. You’ll get a breakdown of your EQ scores and advice on how to tackle areas where you have room to improve.

Absolutely! We offer a 2-day virtual training option, which allows you to join from the comfort of your own home or office.

The virtual experience is just as engaging and effective as the one you would have face-to-face in the classroom.

No, there are no prerequisites for this course. It is suitable for individuals at any career stage and with varying levels of emotional intelligence.

Your expert trainer will guide you through the concepts and techniques, to ensure you have a comprehensive understanding of the material.

The course is a 2-day immersive experience, which we can deliver in a virtual or classroom setting.

We’ve included a combination of expert-led presentations, group discussions, interactive exercises, and practical skill-building activities that ensure you have a thorough understanding of the concepts and techniques we present.

We offer multiple course dates throughout the year to accommodate busy schedules.

If you can’t attend one of the scheduled dates, we encourage you to get in touch so we can put you on our waiting list. It may be that we can schedule a new date to suit your requirements.

Your satisfaction is our top priority. If you’re not completely satisfied with your experience, please get in touch with us within 30 days of the course completion to discuss your concerns.

We’ll work with you to find a suitable solution, which may include a refund or enrollment in a future course.

Public Course Booking Options

This course is available on our open programme, with a calendar of virtual and classroom events. You can book a place for yourself, for an employee or for a group of staff.

Virtual Classroom
£500 +VAT
£500 +VAT

In-House Delivery Exclusively For Your Organisation

This course can be delivered exclusively for your organisation, in any location or virtually through Microsoft Teams or Zoom. Read more on our in-house training services.

Virtual Classroom
Price On Enquiry
Price On Enquiry

See Our Emotional Intelligence (EQ): Your Gateway to High Performance Events

26 Feb 2024
View Dates
Emotional Intelligence
Duration: 2 sessions
+ VAT per person
Book Now
Spaces Available

Course Schedule
Day 1:
26th Feb 2024
09:00 am
16:00 pm
Day 2:
27th Feb 2024
09:00 am
16:00 pm
15 May 2024
View Dates
Emotional Intelligence
Duration: 2 sessions
+ VAT per person
Book Now
Spaces Available

Course Schedule
Day 1:
15th May 2024
09:00 am
16:00 pm
Day 2:
16th May 2024
09:00 am
16:00 pm
16 Oct 2024
View Dates
Emotional Intelligence
Duration: 2 sessions
+ VAT per person
Book Now
Spaces Available

Course Schedule
Day 1:
16th Oct 2024
09:00 am
16:00 pm
Day 2:
17th Oct 2024
09:00 am
16:00 pm

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Enquire About This Course

At TSW we are passionate about helping people and organisations meet their full potential.

Make an enquiry and one of our dedicated Learning Advisors will contact you to listen to your needs and help you find the right solutions.

Your Learning Advisor will support you by:

  • Listening to you carefully, to understand your needs and any problems you are trying to solve
  • Asking you questions to help us determine the right solution for you
  • Providing advice, information, and pricing according to your requirements
  • Identifying when one of our in-house experts needs to speak with you, to provide more specialist advice

Rest assured that you will not be contacted by a pushy salesperson.

We are here to provide you with tailored information and direct you to the best solution, even if that is not with TSW!

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50% OFF*

*Disocunt Available Only On Our Next Course (26-27th Feb)