Emotional Intelligence 101 Course

Are you finding that you (or your people)…

  • …struggle to connect, communicate, and collaborate with your team, colleagues or loved ones?
  • …let your emotions get the better of you in stressful situations?
  • …have hit a career ceiling and know that your interpersonal skills are holding you back?
  • …can’t handle conflict situations and hate the feeling you’re left with after a confrontation?

We have the solution: join our Emotional Intelligence 101 course to achieve personal and professional Success.

Unlock Your True Potential with Our Emotional Intelligence Course

In a world with ever-increasing diversity and competition, and where the pace of change continues untethered, the significance of effective communication and robust interpersonal skills cannot be overstated.

Now, more than ever, these qualities are vital to your professional success and paramount for nurturing fulfilling personal relationships.

But, what do you do if you find it a challenge to:

  • Navigate tricky workplace dynamics
  • Handle conflict with confidence
  • Cultivate meaningful relationships with those in your life
  • Prioritise and make sound decisions
  • Manage your emotional impulses and responses

If any of these challenges resonate with you, it’s time to explore the benefits of enhancing your emotional intelligence, cited as the most accurate predictor of leadership success.

Our Approach to Developing Your Emotional Intelligence

With TSW, you’ll work on your:

🌟 Core EQ Mastery: Grasp the integral elements of EQ, including Self-awareness, Self-regulation, Motivation, Empathy, and Social skills that form the foundation of leadership, management and workplace performance.

🌟 Emotional Regulation: Equip yourself with strategies to manage your emotions and improve your decision-making.

🌟 Effective Communication: Unearth EQ-infused communication strategies to minimise conflicts and enhance positive interactions.

🌟 Tailored Action Plan: Chart a personalised journey to integrate and enhance your EQ skills, ensuring lasting performance improvement.

🌟 Ability to Thrive: You’ll navigate complex workplace dynamics to get the best outcomes for yourself, your teams and your organisation

Imagine a world where you effortlessly navigate complexities, empathise deeply, and inspire your team (or family) to soar to new heights.

With our Emotional Intelligence Training Course, this can be your reality. Say goodbye to communication hurdles and emotional barriers that have held you back.

It’s time to embrace your true potential and start living the life you truly deserve.

Emotional Intelligence Course Overview

Our EQ course is meticulously crafted to empower professionals at every career stage, from aspiring managers and leaders to seasoned executives.

Whatever your level, this course will offer tailored EQ insights and strategies you can implement immediately.

At TSW, we believe in the transformative power of practical-based learning. Our approach will equip you with lifelong tools that continue to benefit you throughout your personal and professional journey.

The Five EQ Skills You’ll Develop

This course is designed around Daniel Goleman’s five domains of emotional intelligence. Together, they are the building blocks of effective leadership, management, communication, and decision-making.

Diagram showing the five elements covered in TSW's emotional intelligence training course. The diagram illustrates Self-awareness, Self-regulation, Motivation, Empathy and Social skills

Course Facts

Duration: 2 Day/s
Course price: From 600 +VAT
Who it’s for:
*Prices cover course materials & initial exams (Resits not included)
Entry Requirements: There are no entry requirements
Assessment: This course is not assessed
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Ways To Take The Course

Virtual

Classroom

Booking Options

Split the cost of your course over 12 months...
Finance plans available on enquiry

Our Independent Course Reviews

Why Choose TSW Training?

We understand that your time is precious, which is why we’ve designed our Emotional Intelligence Training Course to be accessible, adaptable, and convenient for busy professionals like you.

Whether you attend a virtual or classroom course, you will experience the same transformative content, powerful insights, and practical skills.

Book The Course: For individuals

We offer a 2-day immersive virtual experience featuring practical activities and opportunities for social learning.

Multiple course dates are available, so you can easily find a time that fits your schedule.

Don’t wait any longer – secure your spot and start your journey towards becoming the leader you were meant to be!

Book The Course: For businesses with multiple people

We offer our EQ course in-house, exclusive to your business and your specific needs.

Total Flexibility

Whether you want your employees to take a virtual or in-person classroom course, we can help.

Our flexible offerings ensure that, regardless of your location or time constraints, we can provide a solution that fits your needs. We can tailor the content to address your business-specific situations and scenarios.

We're Trusted By...

...thousands of organisations and individuals to deliver their training courses and qualifications.

Here are just some of the businesses we have worked with..

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Emotional Intelligence 101 Course Information

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We designed our Emotional Intelligence Training Course for individuals like you, who recognise the immense value of strong communication and collaboration skills in their personal and professional lives.

This course is perfect for:

  1. Managers and Supervisors: Enhance your EQ abilities to better understand and manage your emotions, leading to better decision-making, improved team dynamics, and increased productivity.
  2. Team Members in Collaborative Environments: Develop empathy, effective communication, and conflict resolution skills to boost your ability to work seamlessly with your colleagues.
  3. Aspiring Leaders: Prepare yourself for future leadership roles and master the art of emotional intelligence. Did you know that it’s the most accurate predictor of leadership success?
  4. Professionals Who Seek Personal and Professional Growth: Improve your relationships, both at work and in your personal life. You’ll find invaluable insights and techniques to help you connect and communicate effectively with those around you.

As you can see, is suitable for anyone that strives to unlock their full potential, enhance their leadership skills, and foster stronger relationships with colleagues, friends, and family.

Course Content

The key themes covered in this EQ course include:

  1. Emotional Intelligence Fundamentals: Grasp the essentials of Emotional Intelligence (EQ) and its impact on your work and personal life. You’ll work through:
  2. Self-Discovery: Explore your emotions, strengths, and weaknesses for deep self-awareness.
  3. Emotion Management: Develop strategies to handle emotions, especially in challenging situations.
  4. Motivation Mastery: Uncover your inner motivators, set and achieve goals, and sustain enthusiasm.
  5. Empathy Enhancement: Enhance empathetic listening skills to connect deeply with others.
  6. Effective Social Skills: Build strong communication, negotiation, and conflict resolution abilities.
  7. Healthy Relationships: Create trust, set boundaries, and manage conflicts for stronger connections.
  8. Personal Growth Strategies: Embrace continuous learning and self-improvement, integrating EQ into daily life.
  9. Leadership Excellence: Implement EQ in leadership, motivate teams, and foster emotionally intelligent workspaces.

Expert Design and Facilitation

Throughout the 2-day course, our expert trainers will guide you to explore your preferences for communication and decision-making, develop coping strategies to manage emotional impulses and enhance your empathic listening skills.

You may worry that this sounds a bit dry; the agenda is designed to be interactive, engaging, and thought-provoking. We aim for you to enjoy the whole experience while we equip you with the tools to thrive in today’s competitive landscape.

Whatever your role or position in life, our Emotional Intelligence Training Course is the key to unlocking your true potential and achieving unparalleled success in all aspects of your life.

🗝️ Don’t miss this opportunity to transform your career and personal relationships – join us today!

Learning Outcomes

When you complete our EQ course, you will:

  1. Understand what emotional intelligence means and how it’s different from Intelligence Quotient (IQ).
  2. Possess a deeper sense of your personal values and what drives you.
  3. Master the art of self-assessment. You will accelerate your professional growth through regular self-reflection and taking action when you have areas to improve.
  4. Earn a comprehensive understanding of self-regulation and a toolkit of techniques and strategies for effective emotional control. You’ll be empowered to better understand your emotions and take steps to regulate your emotions and responses.
  5. Understand the significance of motivation and possess skills to boost your own motivation, overcome obstacles, and inspire teams.
  6. Grasp the importance of empathy as a driving force for compassionate actions. Your practical skills will enhance your empathy in personal and professional situations.
  7. Confidently navigate social scenarios, cultivate meaningful relationships, excel in personal and professional settings, and evaluate your social skill
  8. Build a live-action plan with clear goals and strategies for your EQ improvement.

Bonus Materials

When you sign up for our Emotional Intelligence Training Course, you will join a community dedicated to your continuous growth and success.

Here’s what to expect as a participant:

  • 📕 Expanded Learning Resources: Delve further into the realm of emotional intelligence with our carefully selected assortment of eBooks, articles, and case studies. These resources will enhance your EQ understanding and equip you with additional insights and tactics to apply in both your personal and professional endeavours.
  • 🔨 Emotional Intelligence Toolkit: Gain access to a comprehensive toolkit with practical tools, templates, and exercises, designed to help you apply your emotional intelligence skills in real-world scenarios. This invaluable resource will serve as your constant companion and guide you on the path to personal and professional success.
  • 📇 You’ll Receive a Set of Personal Values Cards: You can take them back to work/home to share and utilise, further enhancing your self-awareness journey and your ability to help others with theirs.
  • 🎁 Lifetime Course Material Access: Benefit from unrestricted access to course materials, allowing you to revisit and reinforce your comprehension whenever you seek to enhance your emotional intelligence journey.

With these valuable bonus materials and continuous support, you’ll have the confidence to apply your emotional intelligence skills and strategies to all areas of your life.

🌟 Seize this exceptional opportunity 🌟 – enrol today and unleash your full emotional intelligence potential!

In-House Delivery Exclusively For Your Organisation

This course can be delivered exclusively for your organisation, in any location or virtually through Microsoft Teams or Zoom.

Virtual Classroom
POA
Classroom
POA

Our Emotional Intelligence 101 Course Trainers

At TSW we pride ourselves on the expertise and quality of our trainers and consultants. Each is chosen for their working experience and hard-earned knowledge. Here are just some of our trainers for this course:

Lynne Landricombe - Portrait Image - TSW Business Skills and Leadership and Management Trainer
Lynne Landricombe
A passionate Coach, Facilitator and Trainer with over 25 years of leadership and management experience
Liz Oseland Portrait Image - TSW Business Skills and Leadership and Management Trainer
Liz Oseland
A passionate Coach, Facilitator and Trainer with over 15 years of blended learning experience
George Savva Portrait Image - TSW Trainer
George Savva
George is communications specialist. With a contagious enthusiasm, George always gets the best out of a room full of people.
Andrew Ashby Portrait Image - TSW Business Skills and Management Trainer
Andrew Ashby
With over 25 years of experience, Andrew has established himself as a trusted Customer Service & Leadership Development authority.

Boost Your Team’s Skills with Our In-House Training

At TSW, we recognise that each organisation has unique needs. That’s why our in-house training programmes aim to address your specific challenges and objectives. To do that we ensure that the training content is directly relevant to your team’s roles and responsibilities, making the learning experience more impactful and immediately applicable.

At TSW, we recognise that each organisation has unique needs. Our bespoke in-house training programmes are designed to address your specific challenges and objectives. This ensures that the training content is directly relevant to your team’s roles and responsibilities, making the learning experience more impactful and immediately applicable.

Training several employees via public courses can be both costly and logistically difficult. With TSW’s in-house training, you save on travel and accommodation expenses, and the overall cost per delegate is significantly lowered. This makes in-house training a cost-effective solution, particularly for larger groups.

TSW’s in-house training sessions are arranged to fit your schedule, minimising operational disruptions. Whether you prefer weekdays, weekends, or evening sessions, we can accommodate your needs. Conducting training at your premises ensures your team remains in a familiar environment, enhancing the learning experience and reducing downtime.

In-house training at TSW brings your team together, fostering better communication and collaboration. Employees can share experiences and build stronger working relationships. This not only boosts morale but also promotes a unified approach to problem-solving within your organisation.

Public training sessions can pose risks when discussing company-specific issues. TSW’s in-house training guarantees confidentiality, allowing your team to freely address and resolve internal challenges. This level of discretion is crucial for maintaining a competitive edge and operational integrity.

By delivering training in the workplace, TSW ensures that employees can immediately apply what they’ve learned. This immediate integration of new skills helps in retaining knowledge and enhances overall productivity.

Frequently Asked Questions (FAQs)

In this section, you will find all of the questions we are frequently asked about this course. Still can’t find the information you are looking for? Send us an enquiry and we’ll get back to you.

Emotional intelligence (EI) is the ability to recognise, understand, and manage one’s own emotions, and to identify and influence the feelings of others.

It includes self-awareness, self-regulation, motivation, empathy, and social skills.

Emotional intelligence is essential for promoting better relationships, improving communication, and resolving conflicts in both personal and professional environments. 

It also plays a crucial role in effective leadership and decision-making, making it a valuable skill for career advancement.

High emotional intelligence is characterised by self-awareness, empathy, and the ability to handle stress calmly and thoughtfully. 

Those with high EI can manage their emotions well, communicate effectively, and navigate social complexities with ease.

Low emotional intelligence often manifests as difficulty in controlling emotions, poor communication, and an inability to empathise with others. 

Individuals with low EI may struggle with interpersonal relationships and are more likely to react impulsively under stress.

Improving emotional intelligence starts with self-awareness—recognising and understanding your emotions and triggers. 

Techniques such as mindfulness, emotional intelligence training, and seeking feedback from others can help build better emotional regulation and interpersonal skills.

Emotional intelligence directly influences leadership by enabling leaders to understand and manage their own emotions while effectively handling the emotions of their team members. 

Leaders with high EI create positive work environments, improve team performance, and resolve conflicts more efficiently.

Developing emotional intelligence promotes better communication, stronger relationships, and higher levels of collaboration among employees. 

It also reduces workplace stress, improves problem-solving abilities, and enhances overall job satisfaction.

Emotional intelligence training equips leaders with the skills to recognise and regulate their emotions, empathise with team members, and handle high-pressure situations calmly. 

This improves decision-making, strengthens team cohesion, and builds a more supportive work environment.

Emotional intelligence training for leaders typically includes modules on self-awareness, emotional regulation, empathy, and social skills in leadership

Leaders are taught practical techniques to enhance communication, manage stress, and navigate complex interpersonal dynamics within their teams.

Emotional intelligence training helps managers understand and respond to their team’s emotional needs, leading to better communication and conflict resolution. This training fosters a supportive environment where team members feel valued, improving collaboration and overall morale.

Emotional intelligence training helps managers understand and respond to their team’s emotional needs, leading to better communication and conflict resolution. This training fosters a supportive environment where team members feel valued, improving collaboration and overall morale.

Yes, emotional intelligence is a set of skills and behaviours you can develop through deliberate practice and training.

You may find some skills more natural than others. The key is to become self-aware and focus on areas for improvement.

Not sure how emotionally intelligent you are?

Take our free emotional intelligence test and get a comprehensive report sent to your email. You’ll receive a breakdown of your EQ scores and guidance on addressing areas where you have room to improve.

Absolutely! We offer a 2-day virtual training option, which allows you to join from the comfort of your own home or office.

The virtual experience is just as engaging and effective as the one you would have face-to-face in the classroom.

We offer multiple course dates throughout the year to accommodate busy schedules.

If you can’t attend one of the scheduled dates, we encourage you to get in touch so we can put you on our waiting list. It may be that we can schedule a new date to suit your requirements.

Yes, TSW’s Emotional Intelligence Course can be tailored to meet your organisation’s specific needs and challenges. 

Customisation allows for relevant content and scenarios that align with your team’s objectives and workplace dynamics.

There are no prerequisites for enrolling in this course, making it accessible to anyone interested in developing their emotional intelligence skills. Whether you’re a beginner or seeking to enhance existing skills, all are welcome to participate.

Related Resources and Reading

The RULER Tool Of Emotional Intelligence: Improving Personal & Team Performance

9 Essential Team Leader Duties and Responsibilities

Stakeholder Management: Guide to Processes, Tools & Best Practices

Low Emotional Intelligence: Causes, Signs & Ways to Improve It

What Is Empathy in Leadership and Why Does It Matter?

Gibbs Reflective Cycle – A Practical Guide

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— NEXT EQ COURSE STARTS ON FEB 26th — 27th

EQ COURSE dISCOUNT
50% OFF*

*Disocunt Available Only On Our Next Course (26-27th Feb)