Our business admin apprenticeships are work-based learning training programmes. The success of any business admin employee relies on a diversity of both inherent and learned skills. Business admin apprenticeships aim to develop and refine both, gaining new abilities at each level in your company.
Our apprenticeships are for anyone working in relevant roles, but the appropriate level will depend on the learner’s length of service and experience in the field. Discover more about how our apprenticeships can help you find fresh talent or upskill your existing employees.
Funding Opportunities with TSW Training
Funding Opportunities with TSW Training
Our business admin apprenticeships
TSW Training offers three apprenticeships in Business Administration in Wales, all awarded by City and Guilds:
Developing skills and career prospects
Developing skills and career prospects
Level 2 Foundation Apprenticeship in Business Administration
Level 2 is an entry-level qualification, open to existing Business Administrators, or those who aspire to work in the role.
As an overview, the Level 2 Foundation is made up of four qualifications:
- Level 2 Diploma in Business Administration
- Communication Skills level 1
- Application of Number Level 1
- Digital Literacy Level 1
To achieve the full diploma, apprentices must achieve a minimum of 45 credits, split across a group of mandatory and optional modules.
The mandatory units give learners a solid foundation in the principles of Business Administration:
- Communication in a Business Environment
- Understand Employer Organisations
- Principles of Providing Administrative Services
- Principles of Business Document Production and Information Management
- Manage Personal Performance and Development
- Develop Working Relationships with Colleagues
The optional units sprawl the wide-reaching duties and responsibilities fulfilled by a business admin, covering leadership, digital, systems management, presentation skills, and more.
You can pick and choose the most appropriate units for your workplace to get the most from the apprenticeship.
Business Admin Level 2
Level 3 Apprenticeship in Business Administration
This is the perfect apprenticeship for people in general administrative roles.
Four qualifications make up the apprenticeship:
- Level 3 Diploma in Business Administration
- Communication Skills level 2
- Application of Number Level 2
- Digital Literacy Level 2
To complete the Level 3 Business Admin, learners must earn 58 credits from a selection of mandatory and optional units. The themes of the mandatory units build on those at Level 2:
- Communicate in a Business Environment
- Manage Personal and Professional Development
- Principles of Business Communication and Information
- Principles of Administration
- Principles of Business
The optional units cover topics like recruitment, managing customer enquiries and complaints, and market research. You can pick and choose the most relevant units for your apprentice so the programme suits your workplace.
Business Admin Level 3
Level 4 Higher Apprenticeship in Business Administration
The Level 4 Business Admin apprenticeship is a degree-level diploma. It’s pitched at experienced and senior administrators, who plan workload and are responsible for complex duties.
The apprenticeship consists of five qualifications:
- NVQ Level 4 Diploma in Business Administration
- BTEC Level 4 Diploma in Business Administration
- Communication Skills Level 2
- Application of Number Level 2
- Digital Literacy Level 2
To achieve the diploma in Business Admin, learners must achieve 57 credits from a selection of mandatory and optional units. The mandatory units reflect the complex tasks you may encounter in your day-to-day work:
- Resolve Administrative Problems
- Manage the Work of an Administrative Function
- Communicate in a Business Environment
- Manage Personal and Professional Development
The optional units are similarly sophisticated, focusing on project management, budget and audit management, risk management and other units which can be tailored to the needs of your apprentice’s role within the business.
Business Admin Level 4
Our Custom Approach to Apprenticeships
We appreciate that every employer is different and our support service is designed to be as flexible as possible to meet your individual needs and preferences.
Whether your are an organisation or an individual our mission is to make apprenticships work for you.
With over 55 years’ experience supporting the industry with apprenticeships you couldn’t be in better hands. TSW Training is one of the leading apprenticeship providers in Wales.
Start your journey with TSW today
Start your journey with TSW today
What You Get From TSW Apprenticeships
Apprenticeship consultation
When you enquire, we’ll visit you to discuss your needs, the apprenticeship process, and introduce you to our service. We’ll help you build a learning roadmap to enhance your business performance via further education. We’ll supply supporting literature, so you can digest the detail and set expectations within your organisation.
Recruitment support
We can help you to identify the people within your organisation who would benefit from the qualifications. It’s a completely free apprenticeship consultation, so you can take a look at the opportunities, shortlist the candidates and learn about the work-based apprenticeship programme offered by the Welsh Government.
Awareness session
This is the springboard for the apprenticeship where we set expectations with your candidates. Their Training Advisor works with them to lay out the educational roadmap ahead, learn how they’ll be measured, and what support they’ll receive from their assessors, you and the business. It’s a great opportunity to ask questions and set expectations about the time and energy demanded by the qualifications.
Health and safety appraisal
We’ll visit your place of work and conduct a health and safety appraisal document. It’s a mandatory exercise to prove your organisation is a safe environment for Welsh Government apprentices. We conduct and manage the paperwork entirely, so all you need to do is show us around. Once complete, it’s valid for four years, so you can easily take on more apprentices, or bring other qualifications into your organisation.
On-call assessors
Learning doesn’t just happen during business hours; that’s why our assessors are on hand 24/7 via email, text and WhatsApp to support your candidates.
Employer Engagement Visits
Feedback and evaluation help us to see how successfully the learning is transferring into your organisation, so we can work with you to measure the returns.
That’s why we book a six-month Employer Engagement Visit health check with you and your apprentice.
We walk the candidate through a quick survey, where we discuss their learning experience so far and the quality of the programme. The questions are standardised, so we can collate and compare data between organisations to apply real adjustments.
Then we review with you to see if the programme is meeting your expectations, whether you can engage with the apprentices and their work, and if you’ve noticed the candidate demonstrating knowledge and competence.
We’re on hand to support you with any queries as the apprenticeship progresses.
It means that everybody is able to access training, no matter how big their training budget.”