Communication Skills Courses
Communicate effectively with colleagues at every level of your business
The ILM Level 5 Award in Leadership and Management is designed for practising middle managers, helping them to develop their skills and experience, improve performance and prepare for senior management responsibilities.
This high impact ILM qualification is a multi-day programme focussed on the successful completion of work-based assignments and includes being coached to reflect on your own practice.
On the course, you will improve your ability to motivate your teams, while developing your leadership capability and management skills. You’ll assess your skills, develop action plans, and create instant change in your organisation through work-based assignments and application of learning on the job.
*Rated 4.8 out of 5 by learners on Coursecheck, TSW Training has been a trusted and established training provider of choice for 56 years.
ILM Level 5 Award is designed for practising middle managers and aspiring middle/senior managers in any sector. It is a great qualification for your career development and used by many as a progression to other roles.
It is the perfect course for those looking to develop their skills in people and performance management.
Make an enquiry and one of our dedicated Learning Advisors will contact you to listen to your needs and help you find the right solutions.
Our open programme courses are the courses we deliver in our venues across Wales or virtually throughout the UK. We have chosen these units as we feel the knowledge and skills they represent are the cornerstones of good leadership and management practice.
If you are looking for an in-house ILM Level 5 Award, you are able to choose the units that best suit your organisation.
Upon completing this course, you will achieve these key learning outcomes.
In this unit, you will develop knowledge and understanding of effective leadership as required by a practising or potential middle manager.
During the unit you shall:
In this unit, you will develop an understanding and ability in developing and leading teams, as required by a practising or potential middle manager
During the unit you shall:
TSW Training’s ILM Level 5 Award in Leadership and Management is assessed via two written work-based assignments of approximately 2000 words, that are to be completed in your own time.
The two assignments to complete are on the units:
At TSW we understand that writing assignments can be a daunting task, especially if someone hasn’t written anything since their school days. Whatever the levels of experience, we provide appropriate support via tutorial sessions and open communication links with tutors that ensure the highest levels of support are given.
There are seven levels of ILM qualification, each designed to develop leaders and managers with different levels of experience, seniority, and role:
For Employees:
For Employers:
There is no pre-course preparation required for this course; though TSW would encourage the learner to consider the topic areas outlined and how they relate to your organisation and experiences.
Delegates are requested to complete a pre-course questionnaire that will be handed to the tutor before the first day of the course. This ensures that the course is delivered to the highest standard and is relevant to your needs and objectives.
A recent study of 2,100 UK employees found that 43% have left a job due to a bad manager. Some of the most common challenges to management in the UK include:
The advantages of taking the ILM level 5 certificate are that it aims to enhance managerial skills, styles, and instincts to tackle the challenges outlined above.
But the influences of this level 5 course can be felt in all areas of personal and business development – from improving management confidence and increasing employability to reducing staff turnover.
Additionally, 78% of employers that have rolled out ILM training said they saw a positive return on investment.
Emotional intelligence in the workplace is the ability of leaders and managers to empathise, effectively communicate, and display self-awareness when managing their own and other’s emotions.
Growing your emotional intelligence is part of the learnings included in ILM level 5 in Leadership and Management. Not only does this allow you to mitigate conflict, but it will also help ensure you source the right talent for team growth.
Effective communication in the workplace can mitigate conflict while increasing employee engagement and efficiency. It can also develop stronger relationships with customers and your supply chain.
Developing effective communicators is one of the advantages of the ILM level 5 certificate. Then, placing these individuals into management positions can ensure your business develops a positive culture.
Personal development in management is essential for creating a positive business culture centred around improvement.
One way for managers to cultivate a supportive environment is by creating Individual development plans for workers. These are specific to each worker and feature clearly defined SMART goals.
Additionally, managers could sharpen their own skills with an ILM level 5 in Management or our wide array of training qualifications. Leading by example can stimulate development aspirations within your team.
This course is available on our open programme, with a calendar of virtual and classroom events. You can book a place for yourself, for an employee or for a group of staff.
This course can be delivered exclusively for your organisation, in any location or virtually through Microsoft Teams or Zoom. Read more on our in-house training services.
Communicate effectively with colleagues at every level of your business
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At TSW we are passionate about helping people and organisations meet their full potential.
Make an enquiry and one of our dedicated Learning Advisors will contact you to listen to your needs and help you find the right solutions.
Your Learning Advisor will support you by:
Rest assured that you will not be contacted by a pushy salesperson.
We are here to provide you with tailored information and direct you to the best solution, even if that is not with TSW!