Core Management Skills

This management skills training course is a highly engaging and practical development opportunity for line managers and middle managers.

Explore This Course

Course Facts

Duration: 2 Day/s
Assessment: This course is not assessed
Entry Requirements: There are no entry requirements
Accredited By:
TSW Logo

Ways to Learn

Course Overview

This core management skills training course is an engaging and practical development opportunity for line managers and middle managers.

Often, people get promoted to manager roles because of their technical capability, but they lack the exposure, knowledge and skills to make a successful transition to management.

We spend months, and sometimes years, being trained and educated to fulfil our roles as technical experts but when we get promoted we seldom get an induction into our new role.

TSW Training believes that giving existing and newly appointed managers the tools to do the job at the outset is paramount to success as a manager and sustained high performance for the organisation.

*Rated 4.8 out of 5 by learners on Coursecheck, TSW Training has been a trusted and established training provider of choice for 56 years.

Who is this Management Skills Course For?

This course has been purpose-designed for the new, existing, and aspiring line manager or middle manager. If you are looking for a course to develop management skills, you are in the right place.

Typical roles held by people taking this course are:

  • Department, function or team manager
  • A manager of team leaders or supervisors
  • Line Manager
  • Business Manager/Office Manager
  • Operations Manager

Make an enquiry and one of our dedicated Learning Advisors will contact you to listen to your needs and help you find the right solutions.

Course Content

In TSW’s core management skills course, you will cover the following content (which can be fully tailored for in-house customers):

The Middle Manager’s Role

  • Exploring what is required and expected of them as a manager of managers/individuals/functions
  • Gaining an understanding of the characteristics, attitudes and behaviours of high performing Managers and Leaders
  • Discussing practical ways to ensure understanding of organisational demands to meet expectations

Manager as Leader

  • Exploring the relationship and differences between leading and managing and when both might be applied
  • Discovering their personal leadership style and considering how they will adapt their style for a given situation
  • Thinking about their perception – how they see themselves and how others see them
  • Exploring ways in which they can deliver on leadership fundamentals of trust and authenticity
  • Identifying personal strengths and weaknesses, then committing to development
  • Committing to exhibiting situational leadership through thoughtful action

Engaging the workforce for success

  • Identifying their peoples’ drivers to improve working relationships and performance
  • Communicating clarity of purpose to gain buy-in and improve engagement
  • Taking steps to stop ‘Chinese Whispers’ – ensuring the true message is received by the workforce
  • Examining practical ways, not theories, to maximise and maintain manager input and motivation – building a desire for results
  • Debating the merits of surrounding oneself with high performing people; the route to success as a manage

Managing the Performance of Others through Coaching and Feedback

  • Developing coaching and mentoring skills aimed at fostering high performance working across the workforce
  • Aligning performance to the organisational vision so the workforce understands why their performance is
    paramount
  • Committing to a clear approach for setting clear performance expectations and deadlines
  • Practising providing candid, specific and difficult to discuss feedback, without delay

Managing Conflict and the Environment

  • Practising techniques for dealing with conflict and difficult people
  • Planning and establishing a positive working environment to minimise conflict
  • Planning how they will adapt their style for different situations

How is this Course Assessed?

There is no assessment for this course. That means you won’t have to complete any exams, tests, or assignments.

The key to success on this course is your full participation and willingness to explore new ways of doing things, to become a great manager.

On the course, your trainer will assist you in the development of your ‘personal development and action plan’ that you can use to focus your attention when getting back to work.

Next Steps and Further Study

We have a range of courses that cover the core management skills required by managers at different levels and in different areas.

Why Choose TSW Training for your Courses?

  • TSW Training is a leading Health and Safety, Environmental, Leadership and Management training provider working with PLCs and SME clients across the UK.
  • Rated 4.8/5 in 1,179 reviews by learners on independent training course evaluator, Coursecheck, TSW Training has been a trusted and established training provider of choice for 56 years.
  • Work with TSW Training and you have access to our closely curated team of quality-assured experts, consultants, and trainers.
Very informative
Helen H September 28, 2023
Training was great, very relevant, accurate and relatable. Would definitely recommend
Ugne G September 28, 2023
Excellent course with an engaging tutor and enjoyable experience
James P September 28, 2023
Great course
Nichola H July 5, 2023

Frequently Asked Questions

This course typically takes place over 2 days.

When delivered exclusively for an organisation, it is often tailored to be longer or shorter, depending on specific needs.

Public Course Booking Options

This course is available on our open programme, with a calendar of virtual and classroom events. You can book a place for yourself, for an employee or for a group of staff.

Virtual Classroom
£500 +VAT
Classroom
£500 +VAT

In-House Delivery Exclusively For Your Organisation

This course can be delivered exclusively for your organisation, in any location or virtually through Microsoft Teams or Zoom. Read more on our in-house training services.

Virtual Classroom
Price On Enquiry
Classroom
Price On Enquiry

See Our Core Management Skills Events

11 Jun 2024
View Dates
Bridgend
Management Skills 101
Duration: 2 sessions
£500
+ VAT per person
Book Now
Spaces Available

Course Schedule
×
Day 1:
11th Jun 2024
09:00 am
16:30 pm
Day 2:
12th Jun 2024
09:00 am
16:30 pm
23 Sep 2024
View Dates
Bridgend
Management Skills 101
Duration: 2 sessions
£500
+ VAT per person
Book Now
Spaces Available

Course Schedule
×
Day 1:
23rd Sep 2024
09:00 am
16:30 pm
Day 2:
24th Sep 2024
09:00 am
16:30 pm
03 Dec 2024
View Dates
Virtual
Management Skills 101
Duration: 2 sessions
£500
+ VAT per person
Book Now
Spaces Available

Course Schedule
×
Day 1:
3rd Dec 2024
09:00 am
16:30 pm
Day 2:
4th Dec 2024
09:00 am
16:30 pm

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Enquire About This Course

At TSW we are passionate about helping people and organisations meet their full potential.

Make an enquiry and one of our dedicated Learning Advisors will contact you to listen to your needs and help you find the right solutions.

Your Learning Advisor will support you by:

  • Listening to you carefully, to understand your needs and any problems you are trying to solve
  • Asking you questions to help us determine the right solution for you
  • Providing advice, information, and pricing according to your requirements
  • Identifying when one of our in-house experts needs to speak with you, to provide more specialist advice

Rest assured that you will not be contacted by a pushy salesperson.

We are here to provide you with tailored information and direct you to the best solution, even if that is not with TSW!