ILM Level 3 in Leadership and Management

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Course Overview

"ILM Approved Centre" Logo The perfect qualification for new, aspiring and practising line managers and supervisors. Develop the knowledge and skills to become a high performing manager.

An ILM level 3 in Leadership and Management is a recognised qualification for line managers, team leaders and supervisors. It offers the perfect development opportunity for new, existing and aspiring managers that have to lead teams and manage functions in their workplace.

Whether taking a level 3 award, certificate or diploma qualification, you can rest assured that you are investing in a highly practical management training course that will give you the knowledge, skills and understanding to manage people, tasks and projects effectively.

The qualification can only be delivered by an approved ILM centre, that has been through a stringent quality assurance process.

Who is this Course For?

ILM Level 3 is designed for leaders and managers in any sector. Typical roles held by people attending the course include:

  1. First-line manager
  2. Office manager
  3. Team leader
  4. Supervisor

It is great for career development and used by many managers as a stepping stone to more senior roles. Many students who attend level 3 go on to complete the ILM Level 5 in Leadership and Management, the next step in their learning journey.

It is the perfect course for those looking to learn and develop their skills in people and performance management.  

What Does This Course Cover?

When investing in ILM courses you are faced with a number of choices for your learning. The first choice to be made is whether you wish to study an award (shortest qualification), certificate or a diploma (longest qualification). Once you have decided this you need to find a training course that includes the content you need.

Units in this qualification fall into seven broad areas, they are:

  1. Core management skills – Understanding how to organise and delegate, decision making, coaching etc.
  2. Ability to perform management tasks –Project management, leading meetings etc.
  3. Team leadership – Motivating people toward high performance, providing vision and goals etc.
  4. Change and innovation – Planning and managing change, creating an innovation culture etc.
  5. A Range of Communications skills – Having difficult conversations, managing conflict in the workplace etc.
  6. People management and relationships – negotiation, networking, building rapport etc.
  7. Leadership – understand leadership, leadership style, using action learning to develop leadership capabilities etc.

Work with your employer or training provider to map units to your needs and skills gaps. To see the units you can choose from you can see ILM’s Level 3 Guide.

Learning Outcomes

SW provides the ILM Level 3 Award in Leadership and Management. This is the most accessible route to gaining the level 3 qualification, with just three days learning delivery and two short assignments.

The units and content you will cover in our award programme include:

Unit One – Leading and Motivating a Team Effectively

  • Vision, mission and strategy and what they mean for first-line management
  • Understanding leadership and leadership styles
  • Developing team objectives that support overall strategy and vision
  • Creating a common sense of purpose that links to vision and strategy
  • Using effective communication to convey the overall mission of the organisation
  • Effective techniques for communicating vision, goals and objectives
  • The critical importance of motivation and creating commitment toward objectives
  • Theories of motivation and motivation factors, with a deep dive on how these can be used to manage people more effectively in a variety of situations
  • Principles and practice of giving feedback on performance to optimise development and results
  • Basic support needs that people may have and how to meet these
  • The importance of continuous development for the team and individual members

Unit Two – Understanding Performance Management

  • First-line management responsibilities for managing performance and meeting objectives
  • Identifying the causes of poor performance in the context of own organisation (lack of skills, lack of knowledge, poor motivation, lack of incentives, lack of information etc)
  • Formal and informal performance assessment at work
  • Ways to ensure fair and objective assessment (including objectives and ongoing monitoring)
  • Planning for effective, valid and reliable assessments
  • Roles and responsibilities in the process
  • What makes an appropriate performance assessment record
  • How to conduct a formal assessment (i.e.appraisals, one-to-ones)
  • The relevance of objectives, and how to set them properly
  • How to set performance standards for individuals and groups (KPI’s, Benchmarking, Objectives etc.)
  • Tools and techniques for measuring performance against agreed standards
  • A range of methods for measuring performance and how to select the ideal one
  • Techniques for monitoring and evaluation
  • A range of performance improvement methods

How is this Course Assessed?

If attending our open programme management ILM you will be required to complete two assignments for each of the following units:

  • Assignment 1: Leading and motivating a team effectively
  • Assignment 2: Understanding performance management

The great thing about these assessments is that they are focussed on your job and your workplace. You will be discussing your business and how you lead and manage within it. The course is highly practical and will encourage you to develop action plans for your ongoing development and learning.

What are the Next Steps After This Course?

If you would like to deepen your leadership and management knowledge and abilities following the Level 3, there is an ILM pathway to follow and varying levels. Designed to develop leaders and managers with different levels of experience, seniority, and role, there are seven levels of ILM to work through:

  • Level 2 – For Team Leaders and Team Supervisors
  • Level 3 – For Junior Managers, First Line Managers and Supervisors
  • Level 4/5 – Middle Managers
  • Level 6/7 – Senior Managers and Directors of smaller organisations
  • Level 7 – Senior Leaders, CEO’s and Directors of large divisions

See all our ILM courses and qualifications.

Why Choose TSW Training for your Courses?

We are a leadership and management specialist training provider.

#1 Management fundamentals

Our ILM Level 3 programme is designed to give your people the skills, knowledge and understanding to become high performing managers that can adapt to the many challenges that face them in the workplace and beyond

#2 Flexible delivery to suit you

ILM qualifications can be delivered via our open course calendar or exclusively for your organisation (in-house ILM qualifications), online or in-person.

#3 A non-academic approach

We are required by ILM to cover a range of theories and models, we always ensure that our delivery allows your people to understand how to apply them in their own role and organisation. Our focus is on what we can do in the real world, not in a classroom 

Your ILM experience with TSW

To make sure you have an excellent experience during leadership and management training, we ask every learner what they thought about our ILM Level 3. We apply their feedback to improve our service.

Read TSW ILM Level 3 reviews

Public Course Booking Options

This course is available on our open programme, with a calendar virtual and classroom events. You can book a places for yourself, for an employee or for a group of staff.

Virtual Classroom
£895 +VAT
£895 +VAT

In-House Delivery Exclusively For Your Ogranisation

This course can be delivered exclusively for your organisation, in any location or virtually through Microsoft Teams or Zoom. Read more on our in-house training services.

Virtual Classroom
Price On Enquiry
Price On Enquiry

Frequently Asked Questions

An ILM award can be completed in just three days.

On our open programme, we run the ILM Level 3 Award in Leadership and Management, which is run over 3 days in a classroom setting, or over 6 half days as an online virtual course via Microsoft Teams.

If you are looking for an in-house ILM Level 3, run exclusively for your business, then the number of days can vary significantly depending on the units and content you wish to cover. 

We will work with you to understand your organisational objectives and develop an ILM 3 programme to meet your specific needs.

For Individuals

  • Develop a range of key management skills and put them into practice in your workplace and role.
  • Build your leadership capabilities – motivate and engage teams and manage relationships confidently
  • Develop your leadership and management skills using your own knowledge, values and motivations

For Employers

  • Effective and confident first-line managers that make an immediate impact in the workplace
  • Better relationships and communication in and across teams
  • Managers with the tools to develop their own professional skills and abilities

See Our ILM Level 3 in Leadership and Management Events

24 Oct 2022
View Dates
ILM Level 3 Award in Leadership and Management
Duration: 3 sessions
+ VAT per person
Book Now
Spaces Available

Course Schedule
Day 1:
24th Oct 2022
09:00 am
17:00 pm
Day 2:
7th Nov 2022
09:00 am
17:00 pm
Day 3:
21st Nov 2022
09:00 am
17:00 pm

Enquire About This Course

At TSW we are passionate about helping people and organisations meet their full potential.

Make an enquiry and one of our dedicated Learning Advisors will contact you to listen to your needs and help you find the right solutions.

Your Learning Advisor will support you by:

  • Listening to you carefully, to understand your needs and any problems you are trying to solve
  • Asking you questions to help us determine the right solution for you
  • Providing advice, information, and pricing according to your requirements
  • Identifying when one of our in-house experts needs to speak with you, to provide more specialist advice

Rest assured that you will not be contacted by a pushy salesperson.

We are here to provide you with tailored information and direct you to the best solution, even if that is not with TSW!