Management Skills 101

This management skills training course is an engaging and practical development opportunity for line managers and middle managers.

Often, people get promoted to managerial roles because of their technical capability, but they lack the exposure, knowledge, and skills to transition to management successfully.

We spend months, and sometimes years, being trained and educated to fulfil our roles as technical experts, but when we get promoted, we seldom get an induction into our new role.

TSW Training believes that giving existing and newly appointed managers the tools to do the job at the outset is paramount to success as a manager and sustained high performance for the organisation.

Course Facts

Duration: 2 Day/s
Course Price: From £500
Entry Requirements: There are no entry requirements
Assessment: This course is not assessed
Accredited By:
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Ways To Study:

Virtual

Classroom

Ways To Book:

Upcoming Course Dates

03 Dec 2024
View Dates
Virtual
Management Skills 101
Duration: 2 sessions
£500
+ VAT per person
Book Now
Spaces Available

Course Schedule
×
Day 1:
3rd Dec 2024
09:00 am
16:30 pm
Day 2:
4th Dec 2024
09:00 am
16:30 pm

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...thousands of organisations and individuals to deliver training courses and qualifications.

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Management Skills 101 Course Information

Everything you need to know about TSW’s Management Skills 101 course. Click on any of the titles to find out more and take you closer to booking your place.

This course has been purpose-designed for the new, existing, and aspiring line manager or middle manager. You are in the right place if you are looking for a course to develop management skills.

Typical roles held by people taking this course are:

  • Department, function or team manager
  • A manager of team leaders or supervisors
  • Line Manager
  • Business Manager/Office Manager
  • Operations Manager

In TSW’s core management skills course, you will cover the following content (which can be fully tailored for in-house customers):

The Middle Manager’s Role

  • Exploring what is required and expected of them as a manager of managers/individuals/functions
  • Gaining an understanding of the characteristics, attitudes and behaviours of high performing Managers and Leaders
  • Discussing practical ways to ensure understanding of organisational demands to meet expectations

Manager as Leader

  • Exploring the relationship and differences between leading and managing and when both might be applied
  • Discovering their personal leadership style and considering how they will adapt their style for a given situation
  • Thinking about their perception – how they see themselves and how others see them
  • Exploring ways in which they can deliver on leadership fundamentals of trust and authenticity
  • Identifying personal strengths and weaknesses, then committing to development
  • Committing to exhibiting situational leadership through thoughtful action

Engaging the workforce for success

  • Identifying their peoples’ drivers to improve working relationships and performance
  • Communicating clarity of purpose to gain buy-in and improve engagement
  • Taking steps to stop ‘Chinese Whispers’ – ensuring the true message is received by the workforce
  • Examining practical ways, not theories, to maximise and maintain manager input and motivation – building a desire for results
  • Debating the merits of surrounding oneself with high performing people; the route to success as a manage

Managing the Performance of Others through Coaching and Feedback

  • Developing coaching and mentoring skills aimed at fostering high performance working across the workforce
  • Aligning performance to the organisational vision so the workforce understands why their performance is
    paramount
  • Committing to a clear approach for setting clear performance expectations and deadlines
  • Practising providing candid, specific and difficult to discuss feedback, without delay

Managing Conflict and the Environment

  • Practising techniques for dealing with conflict and difficult people
  • Planning and establishing a positive working environment to minimise conflict
  • Planning how they will adapt their style for different situations

There is no assessment for this course. That means you won’t have to complete any exams, tests, or assignments.

The key to success on this course is your full participation and willingness to explore new ways of doing things, to become a great manager.

On the course, your trainer will assist you in the development of your ‘personal development and action plan’ that you can use to focus your attention when getting back to work.

Public Course Booking Options

This course is available on our open programme, with a calendar of virtual and classroom events. You can book a place for yourself, for an employee or for a group of staff.

Virtual Classroom
£500 +VAT
Classroom
£500 +VAT

In-House Delivery Exclusively For Your Organisation

This course can be delivered exclusively for your organisation, in any location or virtually through Microsoft Teams or Zoom. Read more on our in-house training services.

Virtual Classroom
POA
Classroom
POA

Our Management Skills 101 Trainers

At TSW we pride ourselves on the expertise and quality of our trainers and consultants. Each is chosen for their working experience and hard-earned knowledge in this course subject.

Here are just some of our trainers for this course:

Lynne Landricombe - Portrait Image - TSW Business Skills and Leadership and Management Trainer
Lynne Landricombe
A passionate Coach, Facilitator and Trainer with over 25 years of leadership and management experience
Liz Oseland Portrait Image - TSW Business Skills and Leadership and Management Trainer
Liz Oseland
A passionate Coach, Facilitator and Trainer with over 15 years of blended learning experience
David Laing Portrait Image - TSW Business Skills and Leadership and Management Trainer
David Laing
A highly experienced facilitator with over 17 years of delivering high-quality training to blue-chip organisations and SMEs.
George Savva Portrait Image - TSW Trainer
George Savva
George is communications specialist. With a contagious enthusiasm, George always gets the best out of a room full of people.

Our Management Skills 101 Course Dates

30 Sep 2024
View Dates
Bridgend
Management Skills 101
Duration: 2 sessions
£500
+ VAT per person
Book Now
Limited Spaces Available

Course Schedule
×
Day 1:
30th Sep 2024
09:00 am
16:30 pm
Day 2:
1st Oct 2024
09:00 am
16:30 pm
03 Dec 2024
View Dates
Virtual
Management Skills 101
Duration: 2 sessions
£500
+ VAT per person
Book Now
Spaces Available

Course Schedule
×
Day 1:
3rd Dec 2024
09:00 am
16:30 pm
Day 2:
4th Dec 2024
09:00 am
16:30 pm

Transform Your Workforce With In-House Training

At TSW, we recognise that each organisation has unique needs. That’s why our in-house training programmes aim to address your specific challenges and objectives. To do that we ensure that the training content is directly relevant to your team’s roles and responsibilities, making the learning experience more impactful and immediately applicable.

At TSW, we recognise that each organisation has unique needs. Our bespoke in-house training programmes are designed to address your specific challenges and objectives. This ensures that the training content is directly relevant to your team’s roles and responsibilities, making the learning experience more impactful and immediately applicable.

Training several employees via public courses can be both costly and logistically difficult. With TSW’s in-house training, you save on travel and accommodation expenses, and the overall cost per delegate is significantly lowered. This makes in-house training a cost-effective solution, particularly for larger groups.

TSW’s in-house training sessions are arranged to fit your schedule, minimising operational disruptions. Whether you prefer weekdays, weekends, or evening sessions, we can accommodate your needs. Conducting training at your premises ensures your team remains in a familiar environment, enhancing the learning experience and reducing downtime.

In-house training at TSW brings your team together, fostering better communication and collaboration. Employees can share experiences and build stronger working relationships. This not only boosts morale but also promotes a unified approach to problem-solving within your organisation.

Public training sessions can pose risks when discussing company-specific issues. TSW’s in-house training guarantees confidentiality, allowing your team to freely address and resolve internal challenges. This level of discretion is crucial for maintaining a competitive edge and operational integrity.

By delivering training in the workplace, TSW ensures that employees can immediately apply what they’ve learned. This immediate integration of new skills helps in retaining knowledge and enhances overall productivity.

Independent Management Skills 101 Reviews

Frequently Asked Questions

In this section you will find all of the questions we are frequently asked about this course. Still can’t find the information you are looking for?
Send us an enquiry and we’ll get back to you.

A management skills course provides training in key areas essential for effective management, such as leadership, communication, decision-making, and team management.

It is important for businesses because it equips managers with the skills they need to lead their teams effectively, improve productivity, enhance employee engagement, and achieve organisational goals.

This course is ideal for new and existing managers, supervisors, and team leaders responsible for overseeing teams and projects.

It is also beneficial for individuals who are being groomed for managerial roles. Essentially, anyone in a junior leadership position or aspiring to become a manager should consider attending.

Organisations can benefit in several ways, including improved managerial performance, enhanced team productivity, better employee morale and retention, and more effective communication and problem-solving within teams.

Well-trained managers can lead their teams more efficiently, drive performance, and contribute to the business’s overall success by fostering a positive and productive work environment.

Investing in management skills training can have significant long-term impacts, such as improved organisational leadership, increased employee satisfaction and engagement, and a stronger organisational culture.

It can also lead to better decision-making, enhanced innovation, and sustained business growth. Additionally, developing strong managers helps create a pipeline of leadership talent, ensuring the organisation’s future success and stability.

The effectiveness of a management skills course can be measured through several methods, including pre-and post-training assessments, feedback surveys from participants, observation of changes in managerial behaviour, and performance metrics such as employee engagement scores and team productivity levels.

Additionally, setting clear learning objectives and evaluating whether these objectives have been met can help determine the course’s impact.

TSW can work with you to develop a tailored evaluation process to measure the effectiveness of your investment in management skills. Get in touch to discuss your requirements.

When selecting a management skills course provider, consider factors such as the provider’s reputation, the expertise of their instructors, the comprehensiveness of the course content, and the flexibility of the delivery options.

Look for providers with positive reviews and testimonials, a proven track record of successful training programs, and the ability to customise the course to meet your organisation’s specific needs.

Additionally, ensure that the course includes practical applications and real-world examples relevant to your business and industry.

Related Resources and Reading

Stakeholder Management Skills (Ultimate Guide)

7 Line Management Skills Essential for Your Career

How to Develop Leadership Skills in Employees [Complete Process]

7 Coaching Techniques for Managers to Ensure Business Growth

Workplace Training Needs Analysis [Complete Guide]

Stress and the Workplace: What Causes Stress & How to Manage It

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