Did you know that a staggering 82% of managers in the UK have never had any formal management skills training? Plus, 52% do not hold any form of management or leadership qualification.
Often, people get promoted to managerial roles without the necessary exposure, knowledge, and skills to transition to management successfully.
We spend months, and sometimes years, being trained and educated to fulfil our roles as technical experts, but when we get promoted to management, we seldom get an induction into our new role.
At TSW, we believe it is paramount to give existing and newly appointed managers the tools to do the job and tackle their challenges.
That’s where TSW’s management skills training course comes in…
This management skills training course (Management Skills 101) is an engaging and practical development opportunity for line and middle managers.
On the course, delegates will develop skills in:
At the same time, while developing these skills, you will also signal your commitment to personal development and set the standard for employees around you.
The practical skills you develop will quickly prove a positive ROI on your investment in training.
But what can you and your team expect from the course? See our course facts
When searching for opportunities to invest in your management team, you want to know that your choice of training provider is right for you.
At TSW, we take the opportunity to get to know your company and team before proceeding to the serious business of improvements.
But there are several other benefits to choosing TSW:
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This course has been purpose-designed for new, existing, and aspiring line managers or middle managers.
You are in the right place if you are looking for a course to develop management skills and create high-performing managers.
Typical roles held by people taking this course are:
Department, function or team manager: Our training course shows departmental heads the subtle differences between leading and managing.
It also highlights how personal style can be adapted to specific situations, from conflict resolution to improving productivity.
A manager of team leaders or supervisors: Managers of team leaders or supervisors are often the conduit for messaging from Senior Leadership Teams to the broader business.
This is why our training course for managers emphasises the different ways to improve communication in the workplace and sharpen your team’s listening skills.
Line Manager: Line managers have the opportunity to sharpen their decision-making skills.
The course works with your management team to enhance strategic thinking so you can be sure that the best decisions are being made at every level of the company.
Business Manager/Office Manager: Business or office managers are crucial for your company’s smooth operational running. That’s why manager skills training also covers resource management and personnel subjects.
We discuss practical ways to ensure an understanding of organisational demands to meet expectations and how that relates to resource delivery.
Operations Manager: The course modules focus on the importance of communication, establishing a positive working environment, and relationship management.
These are crucial skills for operations managers who spend large portions of their day engaging with suppliers, distribution partners, and other third parties.
What This Course Offers for Effective Management
Our comprehensive course for management skills improvement enhances your team by focusing on every element of modern team management.
It includes performance management and defining team structures, mentoring team members, and leadership theory, such as Maslow’s Hierarchy of Needs, the Kubler-Ross Cycle, and the Five Dysfunctions of a Team.
To cover this vast array of topic areas, we’ve split the Management Skills 101 course into seven core modules:
In TSW’s management skills course, you will cover the following content (which can be fully tailored for in-house customers):
To cover these core management topics, we’ve split the Management Skills 101 course into seven core modules:
Module 1: Management
There is no assessment for this course. That means you won’t have to complete any exams, tests, or assignments.
The key to success on this course is your full participation and willingness to explore new ways of doing things, to become a great manager.
On the course, your trainer will assist you in the development of your ‘personal development and action plan’ that you can use to focus your attention when getting back to work.
This course is available on our open programme, with a calendar of virtual and classroom events. You can book a place for yourself, for an employee or for a group of staff.
This course can be delivered exclusively for your organisation, in any location or virtually through Microsoft Teams or Zoom.
At TSW we pride ourselves on the expertise and quality of our trainers and consultants. Each is chosen for their working experience and hard-earned knowledge. Here are just some of our trainers for this course:
At TSW, we recognise that each organisation has unique needs. That’s why our in-house training programmes aim to address your specific challenges and objectives. To do that we ensure that the training content is directly relevant to your team’s roles and responsibilities, making the learning experience more impactful and immediately applicable.
At TSW, we recognise that each organisation has unique needs. Our bespoke in-house training programmes are designed to address your specific challenges and objectives. This ensures that the training content is directly relevant to your team’s roles and responsibilities, making the learning experience more impactful and immediately applicable.
Training several employees via public courses can be both costly and logistically difficult. With TSW’s in-house training, you save on travel and accommodation expenses, and the overall cost per delegate is significantly lowered. This makes in-house training a cost-effective solution, particularly for larger groups.
TSW’s in-house training sessions are arranged to fit your schedule, minimising operational disruptions. Whether you prefer weekdays, weekends, or evening sessions, we can accommodate your needs. Conducting training at your premises ensures your team remains in a familiar environment, enhancing the learning experience and reducing downtime.
In-house training at TSW brings your team together, fostering better communication and collaboration. Employees can share experiences and build stronger working relationships. This not only boosts morale but also promotes a unified approach to problem-solving within your organisation.
Public training sessions can pose risks when discussing company-specific issues. TSW’s in-house training guarantees confidentiality, allowing your team to freely address and resolve internal challenges. This level of discretion is crucial for maintaining a competitive edge and operational integrity.
By delivering training in the workplace, TSW ensures that employees can immediately apply what they’ve learned. This immediate integration of new skills helps in retaining knowledge and enhances overall productivity.
In this section, you will find all of the questions we are frequently asked about this course. Still can’t find the information you are looking for? Send us an enquiry and we’ll get back to you.
Management skills are the aptitudes or abilities needed by those in management positions to fulfil their duties to a sufficient standard.
These skills can be a mixture of soft and hard skills attached to operational or strategic management.
Typical management skills include:
A management skills course provides training in key areas essential for effective management, such as leadership, communication, decision-making, and team management.
It is important for businesses because it equips managers with the skills they need to lead their teams effectively, improve productivity, enhance employee engagement, and achieve organisational goals.
Training for management can improve team performance by enhancing crucial skills like strategic thinking, decision-making and communication.
Sharpening your strategic thinking skills ensures they are able to keep individual, departmental and overarching business goals in mind when making crucial decisions.
However, there’s more to management than simply attaining business goals. Strong communication and active listening are also imperative for tasks like:
This course is ideal for new and existing managers, supervisors, and team leaders responsible for overseeing teams and projects.
It is also beneficial for individuals who are being groomed for managerial roles. Essentially, anyone in a junior leadership position or aspiring to become a manager should consider attending.
Organisations can benefit in several ways, including improved managerial performance, enhanced team productivity, better employee morale and retention, and more effective communication and problem-solving within teams.
Well-trained managers can lead their teams more efficiently, drive performance, and contribute to the business’s overall success by fostering a positive and productive work environment.
Investing in management skills training can have significant long-term impacts, such as improved organisational leadership, increased employee satisfaction and engagement, and a stronger organisational culture.
It can also lead to better decision-making, enhanced innovation, and sustained business growth. Additionally, developing strong managers helps create a pipeline of leadership talent, ensuring the organisation’s future success and stability.
The effectiveness of a management skills course can be measured through several methods, including pre-and post-training assessments, feedback surveys from participants, observation of changes in managerial behaviour, and performance metrics such as employee engagement scores and team productivity levels.
Additionally, setting clear learning objectives and evaluating whether these objectives have been met can help determine the course’s impact.
TSW can work with you to develop a tailored evaluation process to measure the effectiveness of your investment in management skills. Get in touch to discuss your requirements.
When selecting a management skills course provider, consider factors such as the provider’s reputation, the expertise of their instructors, the comprehensiveness of the course content, and the flexibility of the delivery options.
Look for providers with positive reviews and testimonials, a proven track record of successful training programs, and the ability to customise the course to meet your organisation’s specific needs.
Additionally, ensure that the course includes practical applications and real-world examples relevant to your business and industry.
