Business Skills
Emotional Intelligence (EQ): Your Gateway to High Performance
Master the Art of Communication, Empathy and Relationship Building to Skyrocket Your Professional Success and Personal Relationships
This core management skills training course is an engaging and practical development opportunity for line managers and middle managers.
Often, people get promoted to manager roles because of their technical capability, but they lack the exposure, knowledge and skills to make a successful transition to management.
We spend months, and sometimes years, being trained and educated to fulfil our roles as technical experts but when we get promoted we seldom get an induction into our new role.
TSW Training believes that giving existing and newly appointed managers the tools to do the job at the outset is paramount to success as a manager and sustained high performance for the organisation.
*Rated 4.8 out of 5 by learners on Coursecheck, TSW Training has been a trusted and established training provider of choice for 56 years.
This course has been purpose-designed for the new, existing, and aspiring line manager or middle manager. If you are looking for a course to develop management skills, you are in the right place.
Typical roles held by people taking this course are:
Make an enquiry and one of our dedicated Learning Advisors will contact you to listen to your needs and help you find the right solutions.
In TSW’s core management skills course, you will cover the following content (which can be fully tailored for in-house customers):
The Middle Manager’s Role
Manager as Leader
Engaging the workforce for success
Managing the Performance of Others through Coaching and Feedback
Managing Conflict and the Environment
There is no assessment for this course. That means you won’t have to complete any exams, tests, or assignments.
The key to success on this course is your full participation and willingness to explore new ways of doing things, to become a great manager.
On the course, your trainer will assist you in the development of your ‘personal development and action plan’ that you can use to focus your attention when getting back to work.
We have a range of courses that cover the core management skills required by managers at different levels and in different areas.
Our other most popular courses for managers include:
This course typically takes place over 2 days.
When delivered exclusively for an organisation, it is often tailored to be longer or shorter, depending on specific needs.
This course is available on our open programme, with a calendar of virtual and classroom events. You can book a place for yourself, for an employee or for a group of staff.
This course can be delivered exclusively for your organisation, in any location or virtually through Microsoft Teams or Zoom. Read more on our in-house training services.
Master the Art of Communication, Empathy and Relationship Building to Skyrocket Your Professional Success and Personal Relationships
Learn the core skills you need to lead teams toward success
This high-impact ILM Level 2 qualification targets team leader performance and aids the transition from working in a team to leading a team.
Develop your new, aspiring and practising line-managers and supervisors into high-performing managers.
At TSW we are passionate about helping people and organisations meet their full potential.
Make an enquiry and one of our dedicated Learning Advisors will contact you to listen to your needs and help you find the right solutions.
Your Learning Advisor will support you by:
Rest assured that you will not be contacted by a pushy salesperson.
We are here to provide you with tailored information and direct you to the best solution, even if that is not with TSW!