Newport Norse Case Study

Newport Norse improved its safety awareness culture for all managers and key stakeholders with our IOSH Managing Safely course.

Who is Newport Norse?

Newport Norse is a property and facilities management company, servicing public and private sectors. 

It provides a full range of property and asset management, including design, technical and consultancy services for local authorities, government agencies and other clients that manage property assets and delivering capital investment programmes. 

It has increased annual turnover to around £12.7m from an initial £7.3m a year and has grown its workforce from 210 to 320 staff. 

Newport Norse’ training challenges

Newport Norse wanted to improve the safety awareness culture in the organisation by developing knowledge and understanding across all managers and key stakeholders. 

Its SHEQ and Support Services Manager, Jakes Jones, identified that the training could only take place in a short time frame and that their budget considerations were key challenges preventing them from getting training.  

He wanted the team to train with a reputable and well-known provider, so they got the right training for the best value for money. 

Our diagnosis and recommendation 

The management team consisted of: 

  • Construction programme managers 
  • Senior maintenance officers  
  • Project managers  
  • Surveyors 
  • Contracts managers 
  • Valuation and estate management associates  

To fulfil the spectrum of health and safety needs across these roles, we recommended the IOSH Managing Safely.  

It’s an internationally recognised qualification from Chartered body, IOSH, which represents health and safety best practise. It could be delivered in just three days and led by an industry expert.

The results

The IOSH Managing Safely resolved the budget and time restraints that had prevented Jones from booking training for his management team  

“I found that IOSH courses often lasted over four days and were quite costly,” he explains “but the training TSW delivered was only over three days and at a better price than other businesses we'd looked at.  

“And, TSW has been operating for a long time and has a good reputation - I’d highly recommend them for ease of use, efficiency, and quality of training and support.”